2010-08-31 10:17:17
We are Sapient. Since 1990, we have been partnering with some of the world’s most recognized brands and helping them transform their businesses and operations to succeed and thrive in a fast-changing, increasingly digital world. We operate three divisions: SapientNitro, Sapient Global Markets, and Sapient Government Services, each with extensive capabilities and expertise to address the particular industries they serve. But what we all have in common, what each of our 7,000+ team members across the globe share, is an all encompassing drive to do whatever it takes. To overcome any obstacle, to exceed expectations, and create fanatical advocates – within our clients and ourselves. In fact, we’re proud to claim that our unique culture and values are part of case studies being used by MBA programs at Harvard and Yale. Sapient is looking for individuals who want to make a difference. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative and risk-taking. If this speaks to you, then we should talk. Job Title: Associate, Office Services Job Summary: This is a great opportunity for someone with 1-2 years of experience to grow with our organization. The primary function of this position is to provide overall coordination of office support services and related activities including reception/concierge support, mail, purchasing of supplies, catering, events planning, vendor relations, and equipment maintenance. The Operations Associate also acts as a liaison between clients, employees, facilities staff, and office management. In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Responsibilities: Office Coordination/Management o Courteously greets clients, Sapient employees, vendors and other visitors; determines their needs and directs them to the appropriate person, team or office o Courteously answers telephones, handles calls, routes them to appropriate individuals or takes messages o Opens and/or closes office and ensures appropriate security measures o Manages the reception area to ensure effective telephone and personal communication both internally and externally, and maintains a professional image (e.g., flowers, marketing materials, daily schedule, business periodicals, etc.) o Builds relationships with internal and external clients at all levels o Pages persons as requested and monitors paging system o Manages requests for building and office keys or access cards and distributes/activates or collects/deactivates keys or access cards as needed o Manages overall mail processes (external and interoffice) o Ensures that office equipment (e.g., fax machines, postage meter, photocopiers, etc.) is operable and coordinates maintenance as needed o Arranges transportation for visitors and clients as needed o Develops and manages processes and procedures for maximum efficiency of internal operations and office equipment o Contacts building management with facility issues Support o Serves as the initial point of contact for inquiries about Sapient, providing Company information where appropriate o Manages and Coordinates schedules for Sapient Executives. o Ensures that all logistical details are in order for client engagements (e.g., catering, room scheduling, supply needs, conference calls, etc.) o Assists project teams with the coordination of team events and builds relationships within delivery teams and the client. o Checks in with project team leadership to ensure that all needs are met. Vendor Relations/Ordering o Builds and manages relationships with vendors o Tracks deliveries, messenger services, and coordinates packages/shipping procedures o Negotiates and manages the purchasing of office supplies, catering, beverages, furniture, office equipment, etc. in accordance with company purchasing, policies and budgetary considerations. o Manages and leverages vendor relationships to maximize internal delivery and cost consciousness Company Contribution o Coordinates and performs overall project and internal team support services o Participates in, and assists with, company events as needed 25 % travel may be required Experience Guidelines: Work requires knowledge of business and an excellent command of the English language One to two years related professional work experience and/or training; or equivalent combination of education and experience Must have a professional manner as well as a high level of interpersonal skills to handle time-sensitive and stressful situations. Position continually requires demonstrated poise, tact, and diplomacy. Some analytical ability is required in order to gather and summarize information, find solutions to various tactical and/or strategic problems, and prioritize work Working knowledge of mail processes such as postage machine, FedEx, and UPS Ability to evaluate priority and multi-task accordingly Ability to write business correspondence and create reports. Ability to effectively present information and respond to questions from all levels of Sapient staff and visitors Ability to understand and carry out instructions furnished in written, oral, or diagram form. Ability to use word processing, spreadsheets, and e-mail software Education: High School Diploma or GED required. Associates or Bachelor degree preferred. About Sapient Sapient is a global services company that helps clients transform in the areas of business, marketing, and technology. The company operates three divisions that enable clients to gain a competitive advantage and succeed in an increasingly digital world. SapientNitro, Sapient Global Markets, and Sapient Government Services fuse insight, creativity, and technology to drive innovation and to help clients navigate complex business problems. Our approach is the subject of case studies used by MBA programs at Harvard and Yale. The company has operations in North America, Europe, and Asia-Pacific. For more information, visit . Sapient is a registered service mark of Sapient Corporation. ... Read more »
2010-08-31 10:17:17
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. 1. Under the direction of the Training Manager, researches, plans, designs, organizes, coordinates and/or conducts training programs to meet the needs of the Florida Healthy Kids TPA project and its client 2. Assists with updating the Training Plan, training materials, and training content 3. Participates and supports studies to improve effectiveness and efficiency of ongoing training programs 4. Coordinates, participates, and/or conducts personal and professional development training programs 5. Frequently interfaces with management to ascertain and document training needs 6. Delivers training to new hires 7. Conducts refresher training for individuals and operations units based on quality assurance review results 8. Evaluates and reports progress of trainees Performs other duties as assigned Education and Typical Years Experience REQUIRED: (MINIMUM) 1. Two (2) year college degree from accredited college or university (AA/AS) or year-for-year substitution of training management experience 2. Two (2) years of experience providing human resource development and training 3. Must be knowledgeable and experienced working in a production and technological oriented environment 4. Experience with design, development and delivery of training programs including training needs analysis, training evaluation, and intervention development and implementation 5. Knowledge of principles of human behavior, learning, and communication 6. Outstanding oral and written communication skills, strong interpersonal skills, and superior organizational abilities 7. Ability to take initiative, to meet deadlines, and work in a team environment 8. Flexible and adaptable to changing requirements dictated by professional services environment 9. Detail oriented and good organizational skills 10. Must have excellent presentation skills 11. Willing to work the necessary hours to successfully accomplish assigned tasks 12. Must be able to work independently and multitask despite frequent interruptions 13. Experience using Microsoft Office applications, specializing in MS Word and MS Power Point PREFERRED: 1. Four (4) year college degree from accredited college or university. (BA/BS) 2. Experience training for an implementation or contract start up 3. Certification of Training or Human Resource Development from accredited college, university or training institute 4. Quality Management System certification, such as ISO 9000 or Six Sigma 5. Member of American Society for Training and Development (ASTD) or International Society for Performance Improvement (ISPI) 6. Familiar with ADDIE or HPI method of performance improvement 7. Experience as phone representative in call center environment 8. Web development experience. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
Chief Nursing Officer - Medical/Oncology
2010-08-31 10:17:17
JOB DESCRIPTION: At Florida Hospital, our primary customers are patients and families, our partners are physicians, and our team members are all employees of Florida Hospital. This position requires excellent oral/written communications skills to develop/implement policies and procedures, and to serve as a liaison between various Florida Hospital entities. Accepts direction and responds to an ever-changing matrix of Hospital needs. Displays leadership ability, accepts responsibility, exercises authority, and functions independently, using effective written and verbal communication. Demonstrates ability to obtain and analyze facts, and apply sound judgment. Exhibits reliability and promptness in effectively completing assignments. Cognizant of cost containment measures and creates an atmosphere encou raging this practice. Manages fiscal resources, striving to utilize the Hospital s assets diligently and responsibly. Nurtures positive interpersonal relationships working well with others, using tact and diplomacy. Possesses insight into an employee's potential growth and development and demonstrates the ability to effectively and impartially counsel. Demonstrates ability to work effectively with Hospital administration, staff, clinicians, physicians, and community members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. KNOWLEDGE AND SKILLS REQUIRED: Demonstrates professional competency, ability to develop and execute both strategic and financial plan. Communicates effectively and is able to inspire and motivate others. Ability to develop positive working relationships with peers, physicians, staff, and community Personal qualities such as kindness, compassion, understanding, integrity, respect, sense of humor, discretion, and confidentiality. EDUCATION AND EXPERIENCE REQUIRED: Baccalaureate degree in nursing required, or an education plan to achieve within five years. EDUCATION AND EXPERIENCE REQUIRED: Master's of Science in Nursing preferred, graduate degree in related field, or an education plan to achieve within five years. ... Read more »
2010-08-31 10:17:17
Position Summary: Provide flight and ground instruction to initial, upgrading, transitioning and recurrent JetBlue Pilots. Essential Functions: * Provide flight instruction in a full flight simulator * Provide flight instruction in flight training devices * Provide ground school instruction in aircraft specific and general Pilot operational subjects * Assist with courseware development and other collateral duties associated with Pilot flight training Interactions: Supervision Received: Plans and carries out work assignments and handles problems in accordance with instructions, policies, previous training, or accepted practices in the occupation. Consults with Crewleader/Teamleader on unique situations which do not have clear precedents. Supervisory Duties: No supervisory responsibility Working Conditions: Equipment: * Computer and other office equipment * Full Flight Simulators * Flight Training Devices * Normal classroom equipment Work Environment: * Normal office environment * Some simulated aircraft level noise * Irregular shift work, training center is operated twenty four (24) hours per day and seven (7 ) days per week * Occasional temporary work assignments in New York or sub bases * Occasional on call/reserve duty ... Read more »
2010-08-31 10:17:17
Position Summary: Provide flight and ground instruction to initial, upgrading, transitioning and recurrent JetBlue Pilots. Essential Functions: * Provide flight instruction in a full flight simulator * Provide flight instruction in flight training devices * Present ground school instruction in aircraft specific and general Pilot operational subjects * Assist with courseware development and other collateral duties associated with Pilot flight training Interactions: Supervision Received: Plans and carries out work assignments and handles problems in accordance with instructions, policies, previous training, or accepted practices in the occupation. Consults with Crewleader/Teamleader on unique situations which do not have clear precedents. Supervisory Duties: No supervisory responsibility Working Conditions: Equipment: * Computer and other office equipment * Full Flight Simulators * Flight Training Devices * Normal classroom equipment Work Environment: * Normal office environment * Some simulated aircraft level noise * Irregular shift work, training center is operated up to 24 hours per day, 7 days per week * Occasional temporary work assignments in New York or sub bases * Occasional on call/reserve duty ... Read more »
2010-08-31 10:17:17
Position Summary: The Airport Operations Crew checks-in and verifies Customer's personal identification, tags, lifts, and handles Customer luggage, books, sells, and verifies flight reservations, meets and assists with flight arrivals and departures, helps prepare aircraft cabin for departure, coordinates Customer boarding and deplaning, assists Customers with special needs, and complies with any ad-hoc requests as needed. Individuals must be comfortable serving Customers, speaking on a public address system and using computers. Flexibility of schedule is necessary as the position requires working mornings, evenings, weekends, and holidays. The ability to maintain a positive, good natured attitude is essential. To view a short video clip as well as learn more about the position, please click here now: http://learn_about_airportops *Note: if you are unable to view the video, please download the Windows Media Player here: http://download Essential Functions: * Conducts check-in process for Customers via computer * Verifies Customer's personal identification * Tags, lifts (up to fifty (50) pounds), and handles Customer luggage * Announces flight arrivals, departures, and pre-boarding information via the public address system * Coordinates various duties with coworkers and other departments to ensure proper handling of Customers * Helps prepare aircraft cabin for Customer boarding and departure, which can include light cleaning of seats, seat-pockets, and floor * Assists Customers with special needs, e.g. Customers who need assistance in boarding * Complies with ad hoc assignments as requested by the Supervisor or General Manager Interactions: Supervision Received: * Receives clear, detailed, and specific instructions and consults with Crewleader on all matters outside the scope of daily responsibilities/activities Supervisory Duties: * No supervisory responsibility Working Conditions: Equipment: * Computer and other office equipment * Public Address System * Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) * Handheld radios * Free-standing computer kiosks used to identify and process Customer reservations * Light Emitting Diode (LED) screens and signs Work Environment: * Airport environment * Subject to weather and elevated noise levels within airport * Ability to work weekends or irregular shifts * Able to make occasional trips to other locations for training or temporary assignment ... Read more »
2010-08-31 10:17:17
Ajilon Finance is looking for an experienced Accounting Manager with 10 years of experience with hands on involvement. Ideal candidates will have experience working for large organizations. Must have solid understanding of GAAP and SOX, heavily involved with financial reporting process as well as managing supporting staff. ... Read more »
Retail Licensed Personal Banker (i)
2010-08-31 10:17:17
GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage sales/referral goals as set by management; and achieve goal in annualized revenue to retain (i) designation. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None ... Read more »
2010-08-31 10:17:17
GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork & Collaboration, Respect & Inclusion, and Accountability. DUTIES AND RESPONSIBILITIES: * Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships. * Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household. * Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise. * Develop detailed plans to meet or exceed assigned sales and customer service goals. * Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge. * Originate deposit accounts, completing all required opening and documentation procedures. * Originate, manage, and report blitz activity for the assigned Financial Center business products. * Originate business credit applications, forwarding completed applications to the BLC for credit decisions. * Complete administrative duties related to loans and depository accounts. * Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce). * Coach and mentor branch team to uncover small business sales opportunities and drive referrals. SUPERVISORY RESPONSIBILITIES: None ... Read more »
FT- Customer Service Representative- Teller
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Financial Service Representative
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referral/Sales A. Consistently meet or exceed sales and referral goals as set by financial center management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. E. Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. F. Actively participate in sales contests. G. Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2010-08-31 10:17:17
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None ... Read more »
Customer Service Representative
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Customer Service Representative
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Customer Service Representative
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Customer Service Representative
2010-08-31 10:17:17
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2010-08-31 10:17:17
The contract manager is responsible for a $175M dollar portfolio of contracts. This position manages GPO contracts, negotiates and maintains health system contracts, and serves a critical role in identifying significant contracting initiatives, facilitating utilization improvement projects, participating in multiple pharmacy related corporate initiatives, serves as a member of the corporate clinical pharmacy team and leads out in best practice discussions. This position will manage contracts for acute care, retail, managed care, and 340B classes of trade. The contract manager works with clinicians, physicians, analysts, and others to analyze, summarize, and prepare recommendations on sourcing strategies and deployment. The contract manager is responsible for building and maintaining goodrelationships with our internal and external customers, vendors and our GPO partner. Requirements• Licensed pharmacist with a Bachelor?s degree in pharmacy required• Masters degree preferred in a business field• 5-7 years contracting experience in a large hospital, healthcare system, or related field• Knowledge of multiple pharmacy classes of trade preferred• Demonstrated ability to effectively lead a team or project to desired outcome• Knowledge of contracting principles and practices, vendor relationship management and product/service selection based on total cost of ownership• Experienced negotiator with an understanding of contracting implications for a leading healthcare institution providing a complete range of services. • Demonstrated ability to work effectively with clinical experts from many healthcare specialties effectively as a team member, coordinator and facilitator.• Very high/competitive salary and benefits package. ... Read more »
2010-08-31 10:17:17
If you are a motivated individual with fine jewelry retail sales experience who thrives on providing exceptional service to your clients please submit your resume today!Responsibilities:•Promote and sell products, services and/or related accessories through relationship building and sales techniques in an effort to meet or exceed sales goals •Ensure that each client receives outstanding service •Assist with store opening and closing •Ensure an attractive and orderly company image at all times through effective sales displays and maintain display cases in a clean and organized manner •Adhere to all store safety and loss prevention policies and procedures •Process sales in accordance with established company guidelines •Perform other related duties as assigned to meet business needs Requirements:· 3 years retail sales experience in fine jewelry/luxury watches· Ability to cultivate and maintain client relationships· Must be sales driven and goal oriented· Excellent oral and written communication skills· Exceptional interpersonal skills· Proven ability to provide outstanding customer service· Ability to stand for extended periods of time· Ability to lift up to 25 poundsAPPLY NOW www.ALLinONEemployment.com ... Read more »
Purchasing Specialist - Great Company
2010-08-31 10:17:17
Incredible purchasing specialist position available for a well-known, stable organization. Company has urgent need for a full time purchasing assistant offering great benefits. Responsibilities will include supply and vendor interaction, order entry and coordinating of shipments and delivery, and signage verification. Excellent excel knowledge and confident decision making abilities preferred, ability to multi-task and juggle multiple projects a real plus. Must be articulate in speech and have great time management skills. Apply for this great position today! ... Read more »
2010-08-31 10:17:17
Project Scope: In support of new initiatives pertaining to our corporate web site we require project support as follows. The IIS / SharePoint webmaster is responsible for planning, configuring and maintaining SharePoint and IIS/.Net websites and applications. SharePoint/IIS webmasters possess a highly developed sense of customer service and interpersonal skills, solid communication skills, strong critical and analytical thinking skills, and are able to handle multiple projects with very tight deadlines. IIS / Web Server Management Work with the current production and development IIS WebServers and Sharepoint Servers a.20+ Servers (Mixture of various Windows Environments) b.Mixture of IIS 6.0 and 7.0 c.Highly virtualized environment using VMWare Vsphere 4 d.Two data centers both running production workload e.Data centers and all business sites connected by dual path 10GB network owned. f.EMC VMax SANs at each data center with synchronous replication between the SANs 2.Develop and deploy a migration plan for migrating .Net and classic ASP applications from Development to QA to Production. 3.Develop and deploy a maintenance and backup schedule to keep environments operational and monitored. 4.Monitor and address performance issues. 5.Develop and deploy a plan to gather web logs and develop automated statistical reports. MOSS 2007 Sharepoint Administration 1.MOSS 2007 Environment a.IT Only - Intranet Deployment b.Single Web Server Single DB Server Development Farm c.Single Web Server Single DB Server Production Farm 2.Develop plans on deploying company wide and recommendations on increasing number of web servers in farm. 3.Participate in the design and implementation of new IIS web farm or Sharepoint platforms. Ensure architecture meets application development team requirements. Ensure platform complies with IT standards, policies and procedures. 4.Develop standards for consistent provisioning and maintenance of SharePoint sites, pages, content and security. 5.Install, deploy and maintain internal and external SharePoint sites 6.Create and maintain all aspects of SharePoint including site collections, sites, master pages/templates, pages, web parts, content types, lists, libraries, workflows and navigation 7.Create and maintain security policies and setups for user profiles, audiences and groups 8.Monitor and provide reporting for SharePoint site usage across all sites and content 9.Implement the migration plan for SharePoint sites and objects from development to production. 10.Work with database administrator to come up with high availability environment. Assist in recommendations for disaster recovery of web environments. 11.Evaluate and recommend new SharePoint related tools and technologies 12.Document web crawling and search usage recommendations. Work with content owners to deploy the searching and crawling of content. Requirements for Position 1. Bachelors Degree in Computer Science or equivalent work experience required. 2. A minimum of three (3) years experience supporting IIS/SharePoint in a production environment. 3. Must have experience with, and a strong understanding of, requirements for new IIS/SharePoint implementations. 4. Understanding of .Net application and databases required. 5. Two years (2) experience developing user interface designs for use in SharePoint. 6. Strong experience with front-end web develop ... Read more »