Customer Service Representative
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Lead Customer Service Representative
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. Function in a capacity that performs the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service: o Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. o Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. o Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. o Maintain a position of trust and responsibility by keeping all customer business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Bank Operations/Transactions: o Perform daily office responsibilities, working with the PB, FSR, or FCM, to maintain the efficient operation of the office. Where appropriate/necessary, daily responsibilities may include the following; * Individual Authorities: - Open and close duties. * Security Role: - Cash withdrawal and check signing approvals. - Approval of ace transactions. - Night deposits. - Statement of condition (SOC). - Dual Key Process. o Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. o Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. o Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. o Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. o Perform in the role of training and development personnel for new CSRÆs and /or existing CSRÆs as needed; help to identify any other CSRÆs who are capable of training new staff members. o As Lead, monitor the operation behind the CSR line; delegate work and take issues to Customer Services Manager as needed. o As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and financial center procedures; assist management in keeping CSRÆs up-to-date as requested. * Referrals: o Consistently meet or exceed sales referrals as set by management. o Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
Customer Service Representative
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Retail Personal Banker - Market Mix
2012-01-31 10:17:41
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. ... Read more »
Financial Service Rep - Acquisition
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service: o Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. o Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. o Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. o Maintain a position of trust and responsibility by keeping all customer business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Bank Operations/Transactions: o Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. o Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. o Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. o Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. o Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. * Referral/Sales: o Consistently meet or exceed sales and referral goals as set by financial center management. o Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. o Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. o Actively participate in sales contests. o Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
2012-01-31 10:17:41
GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. ESSENTIAL DUTIES & RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage CompanyÆs policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicantÆs and support staffÆs expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
Retail Personal Banker - Acquisition
2012-01-31 10:17:41
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: ò Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. ò Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. ò Bank Operations: o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
Financial Service Representative
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service: o Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. o Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. o Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. o Maintain a position of trust and responsibility by keeping all customer business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Bank Operations/Transactions: o Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. o Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. o Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. o Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. o Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. * Referral/Sales: o Consistently meet or exceed sales and referral goals as set by financial center management. o Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. o Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. o Actively participate in sales contests. o Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
2012-01-31 10:17:41
GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES & RESPONSIBILITIES: SEE JOB DESCRIPTION FOR ALL DUTIES & RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. ... Read more »
Senior Customer Service Representative
2012-01-31 10:17:41
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2012-01-31 10:17:41
This inside sales Position Features: Prospect, qualify and develop sales-ready leads through targeted, outbound calling and emailing. Respond to and qualify incoming inquiries from phone and web. Gain understanding of client's solution and gather information about the prospect's needs and pain points. Overcome business objections of prospective customers. Accurately track and report all lead pipeline information in proprietary CRM. Consistently achieve metrics on qualified leads. Experience/Skills Needed: Three+ years B2B sales prospecting or other relevant experience. Solid computer skills. Excellent written and verbal skills. Strong, clear voice with high energy and good phone presence. Customer focused mentality and a winning, positive attitude. Solid general business background. Bachelor's degree. Benefits and Compensation: Great Pay to $48K We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
GENERAL FUNCTION: Administers the retail aspects of international banking and sales of bank products to expatriate customers including depository accounts, account transactions, international wire transfers and foreign currency transactions, credit cards and coordinates car loan and mortgage loan products as well as Fifth Third Securities products with Fifth Third internal partners. Develops and maintains relationships with International corporate clients and prospects Bancorp-wide to grow revenue. Completes sales calls individually without assistance from Relationship Managers. Train and review work and correspondences from Expatriate Specialist I if appropriate. ESSENTIAL DUTIES & RESPONSIBILITIES: * Identifies opportunities and develops strategies to market retail banking products and services to expatriates. Responsible for retaining and attracting new customers throughout the Bancorp by selling and marketing all retail products. * Consistently meets or exceeds sales and profit goals set for the area. * Calls on corporate clients and individuals to sell bank products, including more sophisticated products and services. * Refers commercial business opportunities to appropriate Relationship Managers and follows up on referrals received from other areas. * Opens accounts, communicate customs and practices of the U.S. banking system to international clients, develops explanatory literature in foreign languages, publishes a newsletter targeted to international clients. * Communicates professionally with customers and bank employees to resolve account questions, issues or problems. * Performs seminars in native languages and English regarding retail and international services offered by Fifth Third. * Responds to international transaction requests for individuals including expatriate loans and accounts and individual international currency or wire requests. * Pursues workflow process improvements internally and with clients. * Promotes foreign exchange to expatriates. * Acts as the back up for the International Relationship Managers. * Coordinate and support various projects. * Attend programs and seminars with state and local economic development agencies, chambers of commerce and local trade groups promoting foreign investment. SUPERVISORY RESPONSIBILITIES: None ... Read more »
2012-01-31 10:17:41
Our client, a business supply distributor is currently seeking a driven Territory Manager to cover their Augusta, GA territory. This position offers a competitive commission structure, a base salary, medical, dental, 401K and paid vacation. An ideal candidate will have two or more years of business-to-business sales experience, be commission driven, and have a natural ability to speak with decision makers from all industries. All candidates will be asked to show a proven track record of account management and development. Car allowance and company mobile will be provided. This is an immediate opportunity, apply today for consideration. We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
This account manager Position Features: . Assist in qualifying prospects that contact us direct Request and gather Site Surveys from prospective customers Transition this information into spreadsheet format if necessary Request and gather actual copies of customer invoices for Benchmark Pricing Analysis Request OPIS and Platts (if applicable) Pricing from Supply Request transport and tankwagon freight rates from Transportation Prepare Benchmark Pricing Analysis by first auditing/analyzing each customer invoice for date, product, quantity, product pricing, freight and taxes. Then compare current product pricing to the accurate OPIS Index and freight to our actual freight rate received from Transportation. Compare our OPIS cost diff received from Supply to current customer purchasing position for joint analysis with Sales Rep. Work with the Sales Rep to develop pricing strategy for each customer location. Great Pay! $33 to 45K . We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
GENERAL FUNCTION: Performs administrative and analytical duties for manager and staff; acts as liaison between BBO, BDO, SBS and corporate customers and prospects; conducts special projects; resolves; problems; performs research; processes loan funding, bookings and payoffs; keeps management informed of special customer needs or problems. ESSENTIAL DUTIES & RESPONSIBILITIES: * Provides administrative support to loan officers. o Serves as a contact for customers regarding administrative details. o Resolves problems of varying complexity. o Performs research needed to resolve customer problems in a timely manner. o Works closely with other members of the department to insure exceptional customer service is being provided to the client base. o Serves as a back up to other department coordinators. o Prepares a variety of special and reoccurring reports. * Coordinates loan support for managers and officers. o Assists as necessary with paperwork flow to BLC and BBOs. o Processes paperwork for new loans and loan renewals, including wire and account transfers. Has basic understanding of documents required. o Ensures loans are booked correctly on the AFS system and collateral is forwarded to the appropriate department. o Acts as front line manager of overdrafts including obtaining approvals and reports. * May be required to make customer visits for product implementation, closings, problem resolution and expedition of urgent requests. SUPERVISORY RESPONSIBILITIES: None ... Read more »
Information Processing Analyst Needed In Gainesville - .
2012-01-31 10:17:41
This information processing analyst needed in Gainesville Position Features: Great Pay to $40K The Information Processing Analyst (IPA) will play a key role in EPA compliance through appropriate data mining, vetting and handling of proprietary information. This position requires a keen eye for detail, the ability to manage multiple data systems, and the ability to think on ones feet. The IPA will use their background in accounting or accounting based systems to perform verification, reconciliation, acceptance and transfer of EPA credits that have a monetary and compliance value. The IPA will also be required to learn the regulations governing these credits in order to advise multiple internal customers. 1.Collect information through existing database queries and verify data gathered 2.Disseminating information collected, analyzed and verified to appropriate internal and external customers. 3.Consults with internal and external customers and responds appropriately to their request/needs. 4.Work with multiple departments to coordinate the effective trading of compliance credits 5.Uses a variety of platforms and vehicles to deliver, process or register information 1.Bachelors degree in business, accounting, administration or related field 2.Minimum of 3 years related work experience 3.Proficient the Microsoft Office Suite 4.Advanced skills in MS Excel a MUST 5.Excellent written and oral communication skills 6.Strong analytical skills 7.Excellent customer service ethic Preferred Qualifications: 1.Work experience that involved working with Government regulation and compliance Please send your resumes to Juanita Cole @appleone We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
The Financial Analyst 3 reports directly to the VP SEC Reporting and will become a subject matter expert on SEC financial reporting compliance matters as well as developing a strong understanding of a wide range of critical areas of the business. Collaborates cross-functionally throughout the business to help develop and execute new policies and procedures impacting multiple departments from Accounting, Reporting and Disclosure Compliance respective. The position will play a critical role in ongoing quarterly and annual reporting (10-Qs, 8-Ks, 10-Ks, Proxy and Annual Report) efforts with significant impact both internally and externally. Position serves as an additional liaison with external auditors and legal counsel to provide needed documentation in support of their review, audit and diligence procedures. Exposure will range from implementation and coordination efforts for required financial filings and capital raising efforts (Registration Statements and Prospectus Supplements), to assisting with creating and executing initial and ongoing compliance with Extensible Business Reporting Language (XBRL) filing obligations as mandated by the Securities and Exchange Commission (SEC). Potential subject matter and department/functional exposure will develop as determined by the VP SEC Reporting and will include a wide range of possibilities throughout the business. ... Read more »
Financial Analyst 1 - NEEDED NOW!!
2012-01-31 10:17:41
Financial Analyst 1 - NEEDED NOW!! WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Financial Analyst 1 JOB DESCRIPTION -Assists in analyzing financial results to determine accuracy and completeness of information. -Assists in the preparation of various financial reports; compiles and reviews financial plans and budgets. -Assists in ensuring compliance with budget allocations. -Performs financial analysis at routine levels including rate of return, depreciation, working capital, investments, budgeting, and financial and expense performance comparisons. -Assists in ensuring conformance to FASB requirements and GAAP. -May assist with commercial/contract activities, pricing, margin calculations, etc TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
Financial Report Analyst: PeopleSoft with JDE exp. - big plus
2012-01-31 10:17:41
Financial Report Analyst: PeopleSoft with JDE exp. - big plus Financial Report Analyst: PeopleSoft, nVision, Oracle BIEE a big plus Qualifications: The ideal candidate will be a problem-solver with strong attention to detail, and strong process improvement skills. The Reporting Analyst must be comfortable with multi-tasking and shifting gears while maintaining accuracy and timeliness in all tasks. In addition he or she must be able to envision and develop reports to support the current and future business needs and decisions of the shared services organization. Required Skills include: Undergraduate Degree in business, finance, accounting, or computer science. Demonstrated knowledge of various reporting software such as nVision, PeopleSoft Query, SQL/SQR, Crystal Reports, and Oracle BIEE. PeopleSoft reporting skills Preferred Skills: Reporting experience within an enterprise PeopleSoft environment Strong verbal and written communication skills Advanced analytical experience and skills and Accounting/Finance knowledge Duties: The Reporting Analyst will prepare reports, reporting tools, and communication tools to be used by personnel from business subsidiaries and shared services as well as upper management and executive level Officers. The Reporting Analyst will be asked to create new, adapt old, or make modifications to reports, reporting tools and databases per business request. The Reporting Analyst will be using various reporting tools to run reports based on PeopleSoft financials information including SQR, nVision and other PeopleSoft reporting tools. Some of the types of reports include: invoice lists, aging reports, status and variance reports, forecasts, progress reports, goals and targets. The Reporting Analyst will also assist with determining the credit risk of customers; determining the credit risk of the AR portfolio; maintaining error-free and synchronized databases; and the analytical/reporting portion of departmental projects. The Reporting Analyst will also respond to client questions concerning reports, and assist colleagues with computer or software related questions. ... Read more »
2012-01-31 10:17:41
Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 56,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $19.7 billion in 2010. Kimberly-Clark’s global brands are sold in more than 150 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries. As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business. ROSWELL, GA Description Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 56,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $19.7 billion in 2010. Kimberly-Clark’s global brands are sold in more than 150 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries. As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business. Position Summary: We are currently seeking to fill a Research Scientist product development position to support our Kimberly Clark Healthcare Supplies Research and Engineering Department. Our Healthcare Supplies Business provides Healthcare Professionals with superior, innovative solutions that create a better life for families around the world. This role will lead new product development and business support initiatives from concept to commercialization spanning all KC Healthcare Supply Categories, and assist in all technical aspects of new product commercialization. This position requires someone with a passion for understanding the needs of target customers, and the ability to translate that knowledge into technical solutions. It is also critical that this position is able to support and at times lead the development of intellectual property. A key component of this position is to work with cross-functional business partners to develop 5-year business portfolio plans. Responsibilities: 1) Manage one or more of the following: new product development activities supporting gloves, drapes, gowns, apparel, sterilization wrap and facial masks from concept through commercialization. 2) Work with business partners to translate user needs and develop preferred technical solutions. 3) Work with cross-functional teams to assess regulatory and safety requirements for new products. 4) Manage all facets of design control, research studies and associated programs to support new 510(k) submissions. 5) Lead development and execution of material/technology and finished product design strategies to deliver product performance objectives. 6) Lead development of key milestones, budget, and resource forecast for assignments. 7) Facilitate discussions with marketing and cross-functional team members regarding new claims opportunities. 8) Plan and carry out assignments responsibly with minimal to moderate assistance and direction. 9) Communicate and document project plans and results to key customers. 10) Develop knowledge and skills to be recognized as an effective implementer of research principles, scientific analysis, and project management. 11) Seek, recognize, define, and solve problems to achieve unit objectives. Identify complex technical issues to determine root cause, develop and recommend solutions. Base Qualifications: 1) Requires a minimum of a Bachelor's or advanced degree in a related major scientific or engineering discipline from an accredited college or university. 2) Requires a minimum of 6 to 10 years of experience in a variety of team based technical assignments. 3) A demonstrated ability to work independently and as an integral part of a team to complete projects within required timeframes. Job Specific Qualifications: 1) Strong knowledge and background in product/technology development is desired. A demonstrated ability to translate that knowledge into execution of process or product related initiatives. 2) Preferred working knowledge of material / nonwoven science, polymer & surface chemistry and gloves technology. 3) Demonstrated accomplishments specific to the successful development and commercialization of new medical device and OTC products. 4) Demonstrated ability to manage multiple, complex assignments. 5) Working, hands-on knowledge and recent experience in material science (nonwovens, fiber, adhesives, absorbents, polymers). 6) Strong knowledge of design control practices and medical device regulations. 7) Preferred knowledge of market research methodologies and claims support. 8) Ability to drive projects forward quickly and effectively. Send your resume today! E-mail (MS Word attachment): Equal Opportunity Employer ... Read more »