2012-01-31 10:17:41
Our client has an opportunity for a qualified individual to serve as their OEM Service Account Representative. Primary responsibility includes managing and coordinating product support related issues with OEM Service Managers to insure appropriate and timely resolution; manage and coordinate the necessary OEM service training needs; ensure that OEM is informed of current technical documentation such as: workshop manuals, maintenance procedures, warranty bulletins and technical bulletins; assist in warranty related issues; analyze warranty history, process claims, parts inspections, failure reports, campaign related activities, etc. this activity could include coordination campaigns, negotiation on product related matters (retrofits, updates, campaigns); develop best estimate guidelines for repair times based on the engine as installed in each model of the OEMs equipment line; handle all administrative issues in a business like manner including itineraries expense reports, budgets, forecast and request from others for action or information. Successful candidates must possess: Bachelor degree or equivalent technical experience; strong technical knowledge of diesel engines; excellent verbal and presentation based communication skills; computer literate (working knowledge of MS Office, Word, Excel, Power Point and Lotus Notes); knowledge of two-step product distribution process; ability to handle multiple tasks efficiently; ability and willingness to travel. To be considered, please submit your resume today. Equal opportunity employer. We are an equal employment opportunity employer. ... Read more »
Medical Laboratory Project Coordinator
2012-01-31 10:17:41
Adecco USA is a leader in recruiting and workforce solutions. We have more than 900 offices in North America servicing a range of clients through an integrated suite of workforce solutions. Adecco is currently looking for experienced professionals with a Bachelor's of Science degree in Biology, or other Science related field. This is a project coordinator position, which requires good organizational and operational skills, accuracy and attention to detail skills, excellent written and verbal communication skills including good command and English language, computer proficiency in word processing, presentations and spreadsheet applications (MS Office), demonstrated ability to work in fast paced, high stress environment highly desirable; ability to establish and maintain effective working relationships with coworkers, managers and clients. If you have these skills, and a Bachelor's degree, please submit your resume to this posting. All qualified submittals will be contacted by phone. Adecco is an Equal Opportunity Employer. ... Read more »
Client Services Rep/Medical Call Center
2012-01-31 10:17:41
Client Services Rep This is a 24/7 medical call center --3 shifts available *Performs customer service in a sales/account management environment. * Responds to client issues via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, claims,. *Researches and analyzes data to address customer service issues. *Thoroughly documents inquiry outcomes for accurate tracking and analysis. *Provides timely and accurate resolution of inquiries, issues, and adjustments regarding benefits, policies, contracts, etc. *Requires extensive knowledge of company services, products, insurance benefits, provider contracts. *Strong attention to detail to accurately enter data and research and resolve questions. *Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.). *Good typing and keyboard skills. Salary DOE We are an equal employment opportunity employer. ... Read more »
Client Service ICD 9 and Diagnosis Code
2012-01-31 10:17:41
Client Services Rep *Performs customer service in a sales/account management environment. * Responds to client issues via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, claims,. *Researches and analyzes data to address customer service issues. *Thoroughly documents inquiry outcomes for accurate tracking and analysis. *Provides timely and accurate resolution of inquiries, issues, and adjustments regarding benefits, policies, contracts, etc. *Requires extensive knowledge of company services, products, insurance benefits, provider contracts. *Strong attention to detail to accurately enter data and research and resolve questions. *Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.). *Good typing and keyboard skills 35 wpm *Minimum 1 year customer service experience in call center environment Salary DOE We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Client Services Rep *Performs customer service in a sales/account management environment. * Responds to client issues via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, claims,. *Researches and analyzes data to address customer service issues. *Thoroughly documents inquiry outcomes for accurate tracking and analysis. *Provides timely and accurate resolution of inquiries, issues, and adjustments regarding benefits, policies, contracts, etc. *Requires extensive knowledge of company services, products, insurance benefits, provider contracts. *Strong attention to detail to accurately enter data and research and resolve questions. *Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.). *Good typing and keyboard skills 35 wpm *Minimum 1 year customer service experience in call center environment Hours: 11:00pm to 8:00pm Salary DOE We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Client Services Rep *Performs customer service in a sales/account management environment. * Responds to client issues via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, claims,. *Researches and analyzes data to address customer service issues. *Thoroughly documents inquiry outcomes for accurate tracking and analysis. *Provides timely and accurate resolution of inquiries, issues, and adjustments regarding benefits, policies, contracts, etc. *Requires extensive knowledge of company services, products, insurance benefits, provider contracts. *Strong attention to detail to accurately enter data and research and resolve questions. *Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.). *Good typing and keyboard skills 35 wpm *Minimum 1 year customer service experience in call center environment Hours: 11:00pm to 8:00pm Salary DOE We are an equal employment opportunity employer. ... Read more »
Client Service ICD 9 and Diagnosis Code
2012-01-31 10:17:41
Client Services Rep *Performs customer service in a sales/account management environment. * Responds to client issues via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, claims,. *Researches and analyzes data to address customer service issues. *Thoroughly documents inquiry outcomes for accurate tracking and analysis. *Provides timely and accurate resolution of inquiries, issues, and adjustments regarding benefits, policies, contracts, etc. *Requires extensive knowledge of company services, products, insurance benefits, provider contracts. *Strong attention to detail to accurately enter data and research and resolve questions. *Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.). *Good typing and keyboard skills 35 wpm *Minimum 1 year customer service experience in call center environment Salary DOE We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Our client a well-known insurance company is looking for future Customer Service Professionals to supplement their team. As a Customer Service Professional you will respond to customer questions via telephone regarding insurance benefits, provider contracts, eligibility and claims. This is a call center environment you must be open to working various shifts and days. RESPONSIBILITIES: Answer inquiries regarding insurance, benefits and claims Thoroughly document inquiry outcomes Research and analyze data to address inquiries Strong attention to detail REQUIRED: Minimum 12 months call center experience/automated customer service environment Proficient in computer skills and typing Minimum 25 wpm High School diploma or equivalent Healthcare or insurance a definite plus We are an equal employment opportunity employer. ... Read more »
Specialty Healthcare Svcs Manager - up to 80K - Duluth, GA
2012-01-31 10:17:41
Great opportunity in Duluth, GA as a (Call Center) Specialty Healthcare Services Manager for a stable and dynamic Healthcare organization. Objective/Purpose: The Specialty Healthcare Services Manager is the primary owner of all tasks relating to the assigned Specialty Service functional area(s). The key responsibility of this position is to ensure all timelines, tasks, business analysis, communication and troubleshooting are done with overall client satisfaction while maximizing best practice philosophies. Duties:Develop, enhance and monitor workflow processes, SOPs and performance measures for assigned functional team(s) to meet established service delivery goals. Enhance organizational financial performance through implementing effective revenue management and expense control practices. Keep management informed on relevant team productivity, time utilization, quality and budgetary performance through formal and ad-hoc reporting. Lead and develop department supervisors, team leads and staff members to create a productive work environment conducive to personal growth and employee satisfaction. Partner with Quality and other functional areas to identify problems, create alternative courses of action and implement appropriate solutions. Assist in strengthening the partnership with key business partners. Actively participates in interview, selection and new hire orientation process. Provide direction and communication to up to 25 staff members regarding team objectives to ensure that customer service calls are answered in a timely, efficient and knowledgeable manner. Coaching, mentoring and training to support the staff in achieving high quality service and career development opportunities.Work with management team to complete team performance evaluations, administer disciplinary counseling sessions and coordinate terminations. Must have 5+ years experience in a management or supervisory role, 2+ years experience in Customer Service/Call Center/Order Fulfillment environment, Associates Degree in Healthcare Management or equivalent experience, Prior experience in the Healthcare/Workers Comp/Ancillary Services industry desired. Proficient in Microsoft Office, including Word, Excel, Project, and Outlook, ADP EZ Labor. Apply for this great Management opportunity today. We are an equal employment opportunity employer. ... Read more »
2012-01-31 10:17:41
Exciting opportunity in Atlanta at global company. This position is responsible for providing business analysis, supporting custom web design projects, managing data analysis projects, and providing support for in-house applications. The Knowledge Management Department is responsible for working with administrative departments withtin to enable the sharing of information critical to the function of the particular community in serving our clients.Conduct business analysis by gathering and documenting user requirements. Analyze and document "as is" and "to be" business processes or workflows, and identify gaps and opportunities for systems or processes Create and document the user experience design by creating site maps, user/functional flows, wireframes and prototypes Leverage a common methodology to document needs and work closely with the project team and designated development person(s) to design KM solutions Work with product specialists to enhance functionality of existing systems with process or technical projects Leverage analytic tools to perform business intelligence analysis and reports ... Read more »
2012-01-31 10:17:41
SAP Financials Consultant SAP COPA Consultant Years SAP experience in Financials and Controlling on ECC 6.0 EHP4 COPA experience in a software provider environment (preferably High Tech, but could also be in other industries) Profitability Analysis for Customer, Contract, Project, Product/Profit Center and Material Profitability Analysis Assessments; Characteristics and Value Fields; Revenue Valuations Product Costing for Products in disparate revenue streams and Non-Project Activities. Role/Responsibility Deliver solution proposals to business Check the existing FICO functionality for identified Business Process and related configuration Document Functional Specifications and providing support to developers Assist with creation of BPPs Contribute to IST Script preparation and Test execution of IST Assist Users in carrying out UAT Fix defects observed in Unit Testing, IST and UAT phase. Assist in cutover activity and go-live preparation Post go live support Skills SAP COPA Yes Expert SAP ECC 6.0 Yes Expert SAP FI/CO Yes Expert Local Area Candidate CDI is an Equal Opportunity Employer ... Read more »
Peoplesoft Accounts Payable Consultant
2012-01-31 10:17:41
Peoplesoft Accounts Payable Consultant 8 - 10 yrs experience with PS Accounts Payable modules. Experience in ePRO, PO, HR and AM associations with AP would be necessary. We are doing a new implementation of PeopleSoft, in a Shared Services environment. We are currently finishing up the Construct phase, and about to enter the Transition Phase (System Integrated Testing, User Acceptance Testing) Below are some key areas of experience candidates should have: Experience with Bank File Interfaces (inbound/outbound) - US, Canada, and Mexico Experience with HR to AP Integration Configuration revolving around Banks, HR/AP, and 1099 Reporting/Withholding Experience with Inbound Pcard Reconciliation files and outbound files for Pcard Payments (ePayables) Multi-Currency, Multi-Language - nice to have ... Read more »
Win 7 / Office Project (Job #10803)
2012-01-31 10:17:41
SMARTSOURCE is in need of 2 Technicians for a 3 month project Job Type: Project Duration: 3 months Location: Atlanta, GA Start Date: Early November 2011 Requirements: Technicians need to have Windows 7 OS desktop and Office 2010 experience. We expect 5 PC upgrades per day per site per tech on average. Follow the script for onsite upgrades. ... Read more »
Director - IT Business Partner
2012-01-31 10:17:41
Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 56,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $19.7 billion in 2010. Kimberly-Clark’s global brands are sold in more than 150 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries. As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business. The role is a key member of the Kimberly-Clark Professional (KCP) Leadership Team. The role is to recommend and identify common information system needs and support opportunities which provide strategic/tactical advantages in planning, managing and conducting the business. This includes relating business objectives to information needs, assessing the effectiveness of current systems and identifying and prioritizing specific systems solutions which align to business strategies and capabilities. The role directs ITS account managers, consultants and business portfolio coordinators to ensure business strategies are translated into system solution designs and consolidated into a prioritized project portfolio. The position must collaborate with all internal ITS teams to translate system designs into corresponding business applications and infrastructure requirements. The position must also work with the IT Strategy, Architecture and Innovation and the IT Solutions Integration and Delivery teams to ensure that KCP system solutions and projects are aligned with ITS strategies and are placed on the applicable project roadmaps. Key Challenges Include Ability to drive change and develop IT Vision Balancing enterprise strategies with unique business needs Ensuring alignment of IT investments to business unit and enterprise priorities Become an indispensable partner that understands the needs of the business and generates strategically innovative tools and processes for evaluation by the business Manage and align the project portfolio with business objectives Promote the perpetuation of a business-focused, results-oriented, technical culture within the sector. Establish and maintain working conditions and employee safety attitudes within ITS, which will ensure that each K-C employee is able to safely perform his/her job at all times. Ability to effectively influence across all levels in the organization and build credible relationships Ability to work in a matrix organization and drive collaboration across functions/departments. Ability to develop diverse and multi-lingual talent Other duties which may be assigned by a superior to meet business needs. QUALIFICATIONS: B.S., B. A. degree 10-15 years of equivalent experience in Business to Business or related account/relationship management, information technology business systems management, and personnel management normally required. Skills in client relationship management SAP R/3 ERP Environment experience SAP CRM/OTC experience or knowledge Project Management experience Experience with outsourcing ITS Service Level Agreement management Business Process Consulting Strong sense of urgency in delivering results Intuition and judgment, high cross-cultural awareness and sensitivity Strong communication/ collaboration. ... Read more »
2012-01-31 10:17:41
The System Analyst 3 works in a team based environment performing technical duties supporting Exchange and messaging infrastructure in a mixed Windows 2003 and Novell environment. Candidate evaluates technical requirements and develops proposals to meet customer needs. Experience in implementing and maintaining MS Exchange and Windows domains is required. ... Read more »