Bilingual Part-Time Customer Service Representative
2012-01-31 10:17:47
Adecco Staffing is currently recruiting for EXPERIENCED Part-Time Bilingual (Spanish Speaking)Customer Service Representatives Kennesaw areas. Job Responsibilities • Answer customer questions regarding problems with their accounts. • Resolve customers' service or billing inquiries. • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Confer with customers regarding their delinquent accounts by telephone. • Arrange for debt repayment or establish repayment schedules, based on customers' financial situation. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Processing refunds, compensation requests & changes to accounts. • Check to ensure that appropriate changes were made to resolve customers' problems. • Refer unresolved customer grievances to designated departments for further investigation. • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. ... Read more »
PART-TIME Customer Service - Inbound Calls
2012-01-31 10:17:47
Job Responsibilities • Answer customer questions regarding problems with their accounts. • Resolve customers' service or billing inquiries. • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Confer with customers regarding their delinquent accounts by telephone. • Arrange for debt repayment or establish repayment schedules, based on customers' financial situation. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Processing refunds, compensation requests & changes to accounts. • Check to ensure that appropriate changes were made to resolve customers' problems. • Refer unresolved customer grievances to designated departments for further investigation. • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. ... Read more »
2012-01-31 10:17:47
Software Test Engineer Software Test Engineer to join our Johns Creek office. Our ideal candidate will be responsible for testing telephony based computer software systems and applications. This candidate will also be responsible for developing test plans and designs based on complex technical user requirements. Report issues found during testing and work in conjunction with development engineering on analyzing those issues. Candidate must have a great attitude, be self-motivated, detail oriented and a team player. It is important that this candidate is proactive in a fast-paced, dynamic, rapid-development environment. Software testers must be vigilant of the importance of the quality of the product they are verifying for the end user, and understand the business environment in which the products they are testing will be deployed. RESPONSIBILITIES AND DUTIES Designing and developing test plans based on product requirements. Designing and developing test cases based on product requirements and design specifications. Executing test cases in timely fashion. Reporting issues identified during testing both verbally and written to development engineering. Take ownership responsibility for product, including testing, documentation, troubleshooting, and bug fixes. Provide support to development engineering while resolving issues or in the design phase of product development. MINIMUM QUALIFICATIONS SKILL . 3+ years experience Software Testing. Knowledge of the software development lifecycle. Working experience with Linux operating systems. Experience scripting in Bash, Perl. Knowledge of IP routing technology, configuration and administration. Working experience with IP telephony protocols. Working knowledge of common Microsoft Office programs and tools. Familiarity with Client Server Processing. Familiarity with C, C++, Java, and VXML. Network Management Experience including SNMP agent development, reports engine, and alarm management. ... Read more »
Software Developer / Solutions Architect (Job #10799)
2012-01-31 10:17:47
Software Developer/ Solutions Architect Smart Source is looking for a Software Developer / Solutions Architect for our client in Decatur, GA The Senior Level Software Developer/ Solutions Architect will design and lead developers to create Web and Portal applications using the DotNet Framework Essential Functions: * Participate in all phases of Software Development and support. * Develop new applications, interfaces using Microsoft technology (Client and Web) * Modify existing applications, interfaces, reports * Create technical specifications following standard formats * Triage and resolve production defects * Providing estimates for tasks assigned and meeting deadline. * Develop highly interactive web based transactional applications for strategic business functions * Design logical and physical data models to drive application architecture, while considering infrastructure capability and limitations, operating time, and form of desired results. * Adjust existing system design and procedures to solve new problems in a dynamic environment. * Building a team of developers and leading that team in the design and implementation of a system/development architecture with the focus on standardization, speed and adaptability * Activities will include software requirements gathering, design, development, and testing of applications. * Communicate well among and between teams. Readily accept responsibility and demonstrate ability to work well in a team environment as judged by peers and management. * Work independently and within local and remote teams to accomplish assignments. * Ensure systems design and functionality matches the organization's business strategies and is clearly communicated to the user groups. * Mentor programmers/knowledge transfer to team members. Other Necessary Competencies: - Excellent Communication and Presentation skills, - Experience in system architecture, deployment architecture, Application Security - Good understanding of performance tuning, and sizing of hardware Send your resume to Keith kgaggini@smartsource-inc.com Please contact me today if you meet the qualifications. Please include your rate and resume for consideration. ... Read more »
2012-01-31 10:17:47
Required skills: Experience with SD Configuration (Customer Master Data, Pricing, Revenue Recognition, Invoice Processing); Additional experience in handling Conversions, LSMW, Testing, Interface design etc desirable. Pay Travel and Lodging: Yes Assignment period: 3 months Location: NORCROSS, GA ... Read more »
Windows/VMware System Support - NEEDED NOW!!
2012-01-31 10:17:47
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Windows/VMware System Support JOB DESCRIPTION Large IT Corporation are in need of a (Windows/VMware System Support) - (URGENT NEED) Location: Atlanta, GA Hours- 1st shift Skilled IT professional needed-Description of the Position and skills needed to fulfill this role: Skills needed for SBDC: · Knowledge of Desktop Brokering a. VMware b. Citrix Xen c. vWorkspace · In-depth knowledge of Virtual Center Server a. How to navigate through pools, clusters, etc b. Knowledge of using HA/DRS c. Configure new clusters d. Troubleshooting i. Identifying problems ii. Reading logs (both Windows and VirtualCenter) iii. Ability to work with third party vmWare support · In-depth knowledge of ESX/ESXi servers Troubleshooting Identifying problems Reading logs (both Windows and VirtualCenter) Ability to work with third party VMware support · Basic understanding of storage (How it works, connections, etc) a. NetApp b. XIV · Basic understanding of Networking a. Ability to provide information that points to network issue b. Ability to read network topology · Server administration · Basic understanding of Blade center · Use of Monitoring tools / concepts a. What to monitor b. How to monitor · Ability to take control of a problem/issue and run it to resolution a. Ability to identify a problem b. Ability to troubleshoot the problem with minimum supervision c. Ability to determine when Third party support is required and to contact them d. Ability to communicate the problem, the resolution and what preventative steps are being implemented · Ability to work without supervision · Ability to change gears on the fly ****Only qualified candidates need to apply*** TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
Systems Management Specialist (Distributive Computing) - NEEDED NOW!!
2012-01-31 10:17:47
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Systems Management Specialist (Distributive Computing) JOB DESCRIPTION Positions name: Systems Management Specialist (Distributive Computing) Required skills: Required skills: 1. Knowledge of Desktop Brokering: vmWare, Citrix Xen, vWorkspace 2. In-depth knowledge of Virtual Center Server: How to navigate through pools, clusters, etc; Knowledge of using HA/DRS; Configure new clusters; Troubleshooting including identifying problems, reading logs (both Windows and VirtualCenter) and able to work with third party vmWare support. 3. In-depth knowledge of ESX/ESXi servers 4. Basic understanding of storage (How it works, connections, etc): NetApp and XIV 5. Basic understanding of Networking: Able to provide information that points to network issue; Able to read network topology. 6. Server administration 7. Basic understanding of IBM Blade center 8. Use of Monitoring tools / concepts 9. Ability to take control of a problem/issue and run it to resolution: Able to identify a problem; Able to troubleshoot the problem with minimum supervision; Able to determine when Third party support is required and to contact them; Able to communicate the problem, the resolution and what preventative steps are being implemented. Contract length: 12 months Location: Atlanta, GA Due to ITAR compliance, Applicants must be authorized to work in the US for any employer without visa sponsorship. TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
GA-MAR/Customer Service Specialist/64668
2012-01-31 10:17:47
**********We are currently seeking extremely professional Call Center Representatives with excellent experience********** Must have recent inbound call center experience, this position will involve calls regarding banking products services Must have worked in a bank or for a professional financial organization Schedules will include Saturdays High school degree or GED equivalent required ... Read more »
2012-01-31 10:17:47
15-20 Hours Per Week Start Time: 5:30AM Mondays - 8 hours Tues - Fri: 3-4 hours Need candidate who is flexible and has extensive experience operating an OPEX machine, specifically 51 & 150 machines. Speed and limited errors a must! Position location Downtown Atlanta. ... Read more »
Engineering Administrative Asst Needed In Alpharetta! - .
2012-01-31 10:17:47
This engineering administrative asst needed in alpharetta! Position Features: Great Pay to $16/hr Advanced knowledge of Word and Excel; advanced email skills, Intermediate knowledge of Powerpoint; Understanding of Network file storage systems. Administrative duties, Vendor/Supplier Qualifications Please submit your resumes to Juanita We are an equal employment opportunity employer. ... Read more »
Customer Service Rep (Teller) -PartTime- Cumming
2012-01-31 10:17:47
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. *Position is permanent part-time position ... Read more »
DotNet Software Developer (Job #10796)
2012-01-31 10:17:47
DotNet Software Developer Smart Source is searching for a junior level Software Developer to develop Web and Mobile applications, using the .NET Framework. The developers will have to work out of our clients Decatur, Ga office. Due to clients contractual requirements with their government clients, we are only accepting US citizens or individuals with permanent resident status, Essential Skills: * 2+ years .net development experience * Programming Language - VB.NET and/or C#, HTML, VBScript, JavaScript, XML, Ajax, Silverlight * SharePoint Development Experience a plus * IPhone/Android/widows mobile experience a plus * Communication skills - a must * Organizational skills required * Databases SQL Server 2005-2008, Oracle 9.0 or higher * Experience working with ADO/ADO.Net, DTS, Stored Procedures, Trigger, concept of relational Database design required. * Understanding of software development concepts such as MSF, Object Oriented Design. Qualifications: * 4 year degree in computer science or a related field. * Microsoft certification preferred but not required. * 1 year relevant work experience. Essential Functions: * Participate in all phases of Software Development and support. * Develop new applications, interfaces using Microsoft technology (Client and Web) * Modify existing applications, interfaces, reports * Create technical specifications following standard formats * Triage and resolve production defects * Provide estimates for tasks assigned and meeting deadline. * Develop highly interactive web based transactional applications for strategic business functions * Communicate well among and between teams. Readily accept responsibility and demonstrate ability to work well in a team environment as judged by peers and management. * Work independently and within local and remote teams to accomplish assignments. * Ensure systems design and functionality matches the organization's business strategies and is clearly communicated to the user groups. Send your resume to Keith kgaggini@smartsource-inc.com Please contact me today if you meet the qualifications. Please include your rate and resume for consideration. ... Read more »
Software Developer (Java, C OR Perl)
2012-01-31 10:17:47
This company is looking for developers who want to make a difference.The development team is a dynamic and friendly group that thrives in the company?s open working environment. The folks that you will work with are intellectual, top-notch, performers faced with exciting challenges. Developers come here because of the tremendous opportunity to learn and grow with a socially responsible company, focused on changing healthcare at a fundamental level. Compensation is competitive, and as long as you get stuff done, we?re flexible about work schedules. The only real technical requirement for applying is being able to make a computer do what you want it to do. In terms of the technology platform-- you'll be working on Linux with Oracle, Perl, and Apache. But that's not why you'd be coming here; we believe any developer worth his/her salt can pick this stuff up in a matter of a couple of months. We're more interested in folks with raw talent and a burning desire to succeed. The types of problems you might work on are wide-ranging?from core performance tuning to optimizing paper-based processes using OCR to writing AJAX widgets in complicated user interfaces. We have several open Development job openings at all levels, from entry-level to management. ... Read more »
2012-01-31 10:17:47
Exciting Opportunity with chance to go Full-time! The PHP Engineer (contractor) will have experience with LINUX and PHP, JSP, ASP, or other language used for building web based applications. Working independently, this Developer will perform: Front End / GUI Development, enhancement and maintenance of existing software modules, custom programming for clients and various data manipulation tasks.Duties and Responsibilities: Development, documentation, and maintenance of cutting edge web-based applications in our portal and premium service platforms. Conversion of design documents into HTML interfaces. Deployment of client sites, including custom development, branding, and integration with our customers diverse billing and provisioning systems. Providing technical consultation and expertise to Product Managers and other staff members. Writing technical and non-technical specifications and the documentation of procedures. Reviewing Product requirement documents as well as participating in integration calls with our partners. Acts as a resource for colleagues with less experience; may direct the work of other staff members. May lead functional teams or projects. Other duties as assigned. Sound Interesting apply Today!!! We are an equal employment opportunity employer. ... Read more »
Microsoft Infrastructure Architect
2012-01-31 10:17:47
This position is with aleading Microsoft Gold partner in Atlanta. This is an exciting opportunity to come join a team as a Senior Networking Architect Consultant. Growth opportunity into a practice Lead is in the future.Summary:This position is to provide consulting services to customers who are planning to implement a platform using Microsoft?s networking and infrastructure technologies. This position will be based in Atlanta, but future projects may present opportunities for travel within the US.Skills:? Ability to perform in a pre-sales role, working with a sales professional to assist in closing deals.? Ability to analyze customer needs, document requirements, and design technical solutions for enterprise environments? Strong written and verbal skills from both business and technical perspectives? Migration/upgrade experience with messaging platforms (to Exchange)? 7+ years experience ... Read more »
Automation Engineer (HP Operations Orchestration/Opsware Flow Author) in Atlanta GA
2012-01-31 10:17:47
Title: Automation Engineer (HP Operations Orchestration/Opsware Flow Author) Skills: HP/Opsware developer, Java, JavaScript, Perl, Python, VBScript, C, C#, TCL, REXX, shell (bash/ksh/sh/csh), PHP, JSP, ASP, D/HTML, XML/XSL, CSS, SQL Description: General Requirements: · Specific experience with the HP Operations Orchestration (otherwise known as OPSWARE ORCHESTRATOR). · Develop custom processes/workflows using the Opsware APIs with industry standard programming languages such as Java, JavaScript, Perl, Python, VBScript, C, C#, TCL, REXX, shell (bash/ksh/sh/csh), PHP, JSP, ASP, D/HTML, XML/XSL, CSS, SQL, batch file scripting and advanced shell scripting. · Facilitate workshops / design sessions with team members to create automation solution, then develop and get consensus. Document, obtain approval for, and publish the agreed-upon solutions design. · Customize and extend Opsware based on team requirements. · Proficient with System administration and debugging on the following platforms: Linux and Windows. · Understands how various server applications (Web Servers, databases, application servers) work together for an overall systems solution. Skills: · Minimum of 2 years* experience in the use of HP/Opsware Orchestration · Minimum of 1 year of System Administration or Systems Architecture experience in support of distributed large-scale UNIX (primarily SUN Solaris and Red Hat Linux) and Microsoft Windows systems environments. · Strong written and verbal skills. · Ability to work effectively across teams and disciplines within the organization. · Exceptional conceptual and analytical problem solving abilities. · Exceptional consulting and customer service skills. · Self-motivated and able to define, plan and implement long-term tasks and goals · Self-starter who takes initiative and works well in a team environment · Ability to meet deadlines and work independently when required. Start Date: ASAP Duration: 6-9 months Rate: DOE Location: Atlanta ... Read more »
Audio / Visual Support Technician
2012-01-31 10:17:47
**Contract to Hire Opportunity!** Network / GCom Phones: On-site liaison for issues, upgrades and changes to the environment Smart Boards: Go-to expert for support, manage updates in firmware and software Videoconferencing: Go-to expert for support usage, training, installation of new units (Tandberg and potentially a new VCS that we may have installed) Distributed TVs: Supporting 6 60”displays to which the client can push content from a PC, show DirecTV, or broadcasts Broadcast support: Liaison to ensure client has the ability to show companywide broadcasts Maintenance of buildings Support Central Community (intranet site) Management of lists and backup supply of phones Other new technologies deployed by the team ... Read more »
Customer Service Representative
2012-01-31 10:17:47
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Customer Service Representative - .$25,000
2012-01-31 10:17:47
This customer service representative Position Features: . . . Great Pay to $25K Immediate need for customer service representative seeking ., . and .. ., . and . will be keys to success in this stable organization. Will be responsible for ., . and . for Health care Services company. Great benefits. Apply for this great position as a customer service representative today! We are an equal employment opportunity employer. ... Read more »
Experienced Purchasing Admin w/SAP needed in Norcross! - .
2012-01-31 10:17:47
This experienced purchasing admin w/sap needed in norcross! Position Features: Great Pay to $15/hr Assist the Inventory Manager Assist Engine Import Manager with identifying production schedules/delays, processing of import documents and follow up of engine shipments form Germany, invoice processing, data entry. Also be able to perform necessary additional tasks during Manager's absence, such as engine ordering, correspondence with Germany, etc. Essential Functions: Keep track of production schedules, identify delays, alert appropriate dept. about impact of delays Process order confirmations, invoices, shipping notifications and general follow-up on container shipments Coordinate incoming airfreight and allocate invoices Communication with Engine Sales (e.g. shipping changes) Communication with K&N regarding shipments and customs Process container shortages as needed Will assist in: MRP utilization Communication with Germany (shipping, planning, changes to orders) Maintain supply of engines to avoid large engine inventories and shortages Determine production dates necessary to meet JIT deliveries Make changes to production as required Maintain import pricing in SAP Create Purchase Orders (for warehouse and third party/customer delivery) in SAP Create orders in Germany Other duties as assigned Engine Import Assistant Qualifications: Experience/Training/Education: Some college or equivalent SAP knowledge preferred Computer skills Knowledge/Skills/Abilities: Bi-lingual German - English a plus Ability to multitask Ability to work in fast paced environment Excel Self starter, highly motivated We are an equal employment opportunity employer. ... Read more »