2012-01-31 10:18:26
POSITION SUMMARY: Under the direction of the Purchasing Manager, responsible for the placement of purchase orders, coordinating delivery schedules, insuring a quality product, and negotiation of pricing for materials and services. EXAMPLES OF ESSENTIAL JOB FUNCTIONS: 1. Provides timely placement of purchase orders relative to requisition requirements to insure a continuous flow of purchased materials to meet the MRO, Completion, and production schedules. 2. Insures that the vendors meet on-time deliveries with quality products and equipment, provide competitive pricing and are a qualified and approved source. 3. Responds to the vendor?s production and delivery problems with the proper interdepartmental assistance from Engineering, Planning, Production Control, Quality Assurance, Inventory Management and warehousing functions. 4. Monitors shortage reporting to provide vendor expediting interface for critical purchased material requirements. 5. Provides and continuously updates purchasing lead times for daily materials management, insuring adequate vendor response to production schedules and reschedules. 6. Takes prompt action when vendor commitments are not in line with the production requirements. 7. Maintains objective performance data for vendor findings. 8. Provides timely management of non-conformance reports to improve overall quality and provides data for corrective action and the reduction of rejections. 9. Reports and documents all cost saving and cost avoidance activities and reviews with management significant cost escalations. 10. Reviews and resolves all invoices that deviate from the acknowledged contract?s purchase price or in lieu of confirmed agreements. 11. Performs any staff work or cost/price analysis that may be required. 12. Observes company rules and regulations, including housekeeping and proper use of safety methods and the safe operation of equipment. 13. Performs other related duties as assigned. ... Read more »
SYSTEMS ADMINISTRATOR - NEEDED NOW!!
2012-01-31 10:18:26
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a SYSTEMS ADMINISTRATOR JOB DESCRIPTION SYSTEMS ADMINISTRATOR Member of Server Team supporting over 1300 servers in multiple locations. Server installation, design, implementation, break/fix, recovery, refresh, and retire. Including clustered, load balanced and scaled installations. Installation and configuration of Windows Servers 2000, 2003, 2008, Citrix Presentation Server 4.0 and Citrix Server Farms. Upgrade of 50 servers to XenApps5. Citrix Team administrating 3 farms with 70 Citrix servers and 100+ applications. Training and preliminary installation of Citrix XenApp6 and Xenserver. Create and execute process and documents involving Active Directory infrastructure planning and implementation, hardware and software installation, migrations, server patching, security, server hardening, and various other processes. Server builds refreshes, troubleshooting, and maintenance. , boot to SAN and BladeCenter system installs. Hardware including IBM equipment, Servers, rack mounted multiprocessor systems Fiber Channel, SCSI, SAS, iSCSI, SAN, EXP Drive Arrays, RAID controller configurations, Installation and administration of VMware Vsphere, ESX 3.0, 3.5, 4.1, Server(GSX), VMWARE clustering DRS , use of VMotion, P2V migration process. Upgraded VI client and ESX/ESXi hosts to Vsphere4. IBM tools installation and monitoring including IBM Director, Tivoli Storage Manager, and Virtual Server Administration (VSA), FUSION, SRM, Parity, Tivoli Endpoint, ITM6, and License Manager as well as other tools. Worked with Remedy ticketing software, Peregrine Asset Center, and IBM TSRM-Maximo. Experience with Change management, Asset management, Trouble ticketing, and Help Desk administration. Weekly patching 950+ servers using WSUS, scripting, 3rd party tools, and manual methods. On Call 24/7 supporting critical systems for a Public Utility. TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! CDI is an Equal Opportunity Employer ... Read more »
2012-01-31 10:18:26
Purpose Support the manufacturing process by creating and updating labor standards and plant layouts. Support continuous improvement initiatives and assist Environmental Health and Safety with ergonomic improvements. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned as needed. Use various waste reduction techniques (5-S, Kaizen, Continuous Flow, Lead Time Reduction, SMED, Visual Management, Kanban) to reduce or minimize non-value added activity. Develop and maintain labor standards using predetermined time systems as well as stopwatch studies.Must be able to operate effectively in a team environment with heavy emphasis on working well with production floor personnel to identify and implement improvements. Identify, analyze and correct ergonomic problems with production methods.Must be able to operate effectively in a teamenvironment with heavy emphasis on working well with production floor personnel to identify and implement improvements. This position requires the ability to communicate professionally and effectively with all levels of plant personnel. The engineer must comply with requirements of ISO 14001 and BSC Environmental, Health and Safety standards and follow procedures and instructions related to these standards. Establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System, and the appropriate regulations for the area they support. Ensure employees are trained to do their work and their training is documented. SUPERVISORY RESPONSIBILITIES: May supervise or coach technicians or other support employees.Trains and/or provides work direction to technicians and engineers and may train manufacturing personnel when required as part of a validation. QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS:EDUCATION, EXPERIENCE, and/or SKILLS Bachelor’s degree in Industrial Engineering or related discipline and 5+ years experience of lean implementation in a manufacturing environment Participation or leadership experience in 5-S, kaizen, SMED, kaizen and other forms of Lean activites. Familiar with kanban, one-piece flow, standardization and visual management.Experience in determining work content and developing labor standards in a manufacturing environment using stopwatch time study techniques required. PREFERRED REQUIREMENTS: Experience with a predetermined time systems (MTM, MOST, etc.) a plus. ... Read more »
Manufacturing Engineer II--Plastics/Extrusion
2012-01-31 10:18:26
PURPOSE: Develop and implement extrusion manufacturing business improvement projects and processes for disposable medical devices.Support teams to make improvements to existing devices and manufacturing processes.Lead less complex projects independently with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform Design of Experiments to optimize processes. Create documentation to support new and improved extrusion processes. Write and perform process validations (IQ, OQ, PQ) for extrusion. Interface directly with assemblers, production supervisors, leads, engineers and management daily. Coordinates with the suppliers and external resources needed in developing and implementing new process/product plans. Work as part of a development team in developing and implementing new devices. Key Responsibilities: 1. Assesses process capabilities, prioritizes process improvement opportunities, and innovates and implements process improvements on platform or derivative projects. 2. Applies technical knowledge to innovate, design, and develop processes, procedures, tooling and/or automation. 3. Executes the functional deliverables associated with the CAPA, VIP- Project Management, and Quality Systems. 4. Plans, organizes, and conducts all aspects of technical reviews. 5. Ensures proper documentation is completed to meet quality systems requirements. (e.g., BOM’s, Routers, FMEA’s, etc.) 6. Writes and reviews validation protocols and reports applicable to new processes. 7. Oversees development builds associated with the project using special work requests. 8. Provides Design for Manufacturability (DFM) input to the engineering print package. 9. Must comply with requirements of ISO 14001 and BSC Environmental, Health and Safety standards and follow procedures and instructions related to these standards. 10. Establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System, and appropriate regulations for the area they support. Ensure employees are trained to do their work and their training is documented. SUPERVISORY RESPONSIBILITIES: May supervise or coach technicians or other engineering support employees. QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: EDUCATION, EXPERIENCE, and/or SKILLS The position requires a Bachelor’s degree in engineering or a related discipline and a minimum of three years of extrusion experience in a process/manufacturing engineering role. Must have excellent mechanical aptitude, communication and interpersonal skills. Must be experienced in Microsoft Office applications including MS word, Excel and Project. Extrusion processing expertise and experience with profile extrusion. Demonstrated knowledge of current technologies related to thermoplastic and thermoset extrusion processing PREFERRED: The ideal candidate will have previous experience in the areas of Design for Manufacturing (DFM), Design of Experiments (DOE) and product/process Failure Mode and Effects Analysis (FMEA), relative to the extrusion process. Experience with CAD Software (Solid Works & AutoCAD) is a plus. Ideally, candidate will have experience in a medical device manufacturing environment. 3+ years experience in extrusion processing. ... Read more »
2012-01-31 10:18:26
PURPOSE: Develop and implement manufacturing business improvement projects and processes for disposable medical devices.Support teams to make improvements to existing devices and manufacturing processes.Lead complex projects independently with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop and implement manufacturing processes for new disposable medical devices. Create documentation to support new and improved manufacturing processes.Perform Design of Experiments to optimize processes.Write and perform process validations (IQ, OQ, PQ).Interface directly with assemblers, production supervisors, leads, engineers and management daily.Coordinate with the suppliers and external resources needed in developing and implementing new process/product plans. Work as part of a development team in developing and implementing new devices.Facilitate excellent communications between all team members. Key Responsibilities: 1. Assesses process capabilities, prioritizes process improvement opportunities, and innovates and implements process improvements on platform or derivative projects. 2. Applies technical knowledge to innovate, design, and develop processes, procedures, tooling and/or automation. 3. Executes the functional deliverables associated with the CAPA, VIP- Project Management, and Quality Systems. 4. Plans, organizes, and conducts all aspects of technical reviews. 5. Ensures proper documentation is completed to meet quality systems requirements. (e.g., BOM’s, Routers, FMEA’s, etc.) 6. Writes and reviews validation protocols and reports applicable to new processes. 7. Oversees development builds associated with the project using special work requests. 8. Develops and maintains qualified production lines. 9. Provides Design for Manufacturability (DFM) input to the engineering print package. 10. Contributes ideas to or generates Intellectual Property submissions. 11. Trains and/or provides work direction to technicians and engineers and may train manufacturing personnel when required as part of a validation. 12. May serve as a core team member or extended team member on new product projects. 13. Must comply with requirements of ISO 14001 and BSC Environmental, Health and Safety standards and follow procedures and instructions related to these standards. 14. Establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System and the appropriate regulations for the area they support. Ensure employees are trained to do their work and their training is documented. SUPERVISORY RESPONSIBILITIES: May Supervise or coach technicians or other engineering support employees. QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: To be considered for this position you must have the following qualifications: EDUCATION, EXPERIENCE, and/or SKILLS The position requires a BSME, MET, or related Engineering Degree and a minimum Six (6)years medical device experience in a process/manufacturing engineering role.Must have excellent mechanical aptitude, communication and interpersonal skills.Must be experienced in MS word, Excel and Project. PREFERRED REQUIREMENTS:The following are qualifications that we would prefer candidates to have. The ideal candidate will have previous experience in the areas of Design for Manufacturing (DFM), Design of Experiments (DOE) and product/process Failure Mode and Effects Analysis (FMEA). Experience with CAD Software (Solid Works & AutoCAD) and previous supervisory experience preferred. Master’s degree in engineering and plastics processing experience a plus ... Read more »
2012-01-31 10:18:26
Manage all functions of the branch and have overall responsibility for: • Sales and Service Contact key consumer and business customers on regular basis to ensure satisfaction, probe unmet needs and obtain referrals. Resolve escalated customer issues and build customer loyalty. Participate in community organizations to promote Regions Financial Corporation and expand network contacts. Identify and develop relationships with potential new consumer and business customers using all available branch resources (Chart the Course, Relationship Builder, etc.). Partner with business lines in performing outside business calls and meetings to maximize cross-sell opportunities. Actively participate in sales meetings with the CSM and other Branch Managers. • Operations Ensure compliance, audit and security procedures are adhered to at branch location. Oversee planning and execution of sales and service goal achievement. Implement and maintain plan to ensure that branch consistently achieves or exceeds customer service quality expectations. Operate within branch budget. Delegate daily operational responsibilities to the BTL and the BSL, while also maintaining oversight and conducting audits of compliance and performance. Conduct weekly meetings with the BTL and the BSL to review sales and operational performance. • Leadership and Coaching Maintain open communication with the branch associates and senior management. Promote and model desired customer service and sales behaviors. Observe teller and platform associates and provide constructive feedback. Conduct daily sales and service huddles to provide direction, motivate associates, review desired behaviors and celebrate branch successes. Review progress and plan activities to assist branch team in meeting or exceeding sales and service goals. Conduct annual performance evaluations and provide ongoing on-the-job training for associate performance and career development. Work with the CSM/ROM and HR to make hiring and promotional decisions. Minimum of two to four years sales management experience in a financial environment preferred. Proven success in sales is strongly preferred. Must have a strong drive for results. Must have demonstrated leadership, coaching and training abilities. Extensive knowledge of consumer/business accounts and lending is strongly preferred. Must have excellent customer service skills, oral/written communication skills (facilitation, feedback, presentation, etc.) and problem solving skills. Bachelor’s degree or equivalent education and experience is preferred. Applicable financial certifications or licenses (Life/Health Variable Annuities Licenses) are also preferred. This position requires registration with the national Mortgage Licensing System and Registry (NMLS), as created under the federal S.A.F.E. Act and the registration process can be found at the NMLS Resource Center located at http://mortgage.nationwidelicensing.org. Please refer to the registration option, not the licensing option. Please visit the Careers section at Regions.com to submit your resume to this position. ... Read more »
2012-01-31 10:18:26
SmartIT is actively seeking Java Developers with 3-5 years of experience for a direct-hire position in Indianapolis with one of our top clients. Join this growing development team working for a company that has experienced rapid expansion of their client base in 2011! Job Title: Java Web Developer Location: Indianapolis, IN Required Skills: --3-5 years of Java web development experience --Experience with web application frameworks (Struts, Spring, etc) and ORM software (Mybatis or Hibernate) --Experience with one or more of: IBM Websphere, Apache Tomcat, RedHat JBoss application servers --Excellent communication skills to work with the other development team members and external clients ---Should have experience with development, documentation, and testing code. Desired Skills: --Experience with UI development using JavaScript/Ajax, HTML and CSS a plus --Experience with Stripes, Mybatis, DB2, AS/400 & iSeries, Eclipse IDE, JavaDoc, JUnit, Lucene, Solr, Clover ETL, and Microsoft SQL Server, iBatis, JPA, and Webwork ... Read more »
2012-01-31 10:18:26
SmartIT is seeking a Siebel Developer to work in the Indianapolis area. This position has the opportunity to go the contract to hire route. 6mo at a minimum contract to hire. ·Must have 8.0 Horizontal experience and 8.1 Vertical experience would be a MAJOR plus. ·2 – 4 years foundation of the Siebel Application. Experience should include, but not be limited to the following ·Scripting (eScript) · Configuration · Marketing Administration · Workflow Design and implementation · Assignment Manager design and implementation · Web Service Design and implementation · Understanding of Application Administration · Knowledge of LDAP security implemented for Siebel Applications · 2-4 years of foundation with Oracle Business Intelligence applications. Experience should include but not be limited to the following ·Oracle Answers design and development ·BI Publisher ·Marketing Segmentation ·Design and implementation of Informatica ETL processes ·Design and implementation of Data Administration Console (DAC) ·Understanding of Security Model for OBI ·Knowledge of LDAP security implemented for OBI application ·OBI skills ·Ability to troubleshoot production support issues by taking ownership of issue, working to resolution with IT resources and business owners and the ability to work independently on the resolution as needed. ·Must be a US Citizen or Green card holder and willing to go direct/perm if given the option Additional Skills required ·Intermediate to Advanced SQL knowledge ·Database Modeling ·Local to the Indianapolis market preferred; not required Interested candidates must be willing to undergo a drug and background screening. ... Read more »
Community Executive-Jasper, IN
2012-01-31 10:18:26
GENERAL FUNCTION: The Community Banking Executive (CBE) is responsible for the Financial CenterÆs profit, growth and customer service objectives and serves as a local banking leader in the community. The CBE will manage the financial centerÆs small to medium size business portfolios which can involve significant deposit, TM and credit exposures. Heavy focus will be placed on developing, retaining and growing customer relationships for all levels of aggregate borrowing and financial needs in partnership with the commercial and business banking group as necessary. The CBE will be actively engaged in community activities and developing relationships with the local Centers of Influence. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork & Collaboration, Respect & Inclusion, and Accountability. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Review and evaluate sales activities, loans, deposits, overdrafts, etc. to meet profit and performance objectives. o Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. o Lead the Sales function for the financial center to promote sales culture and ensure staff receives proper training to demonstrate abilities to sell, cross-sell, and refer to reach individual/team sales goals personally setting the example and tone for a strong sales environment. o Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household or business. o Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise and that established goals for each business line are met. o Originate business credit applications, forwarding completed applications to the BLC or appropriate credit unit for credit decisions. o Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. o Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. * Community Business Banking Leader Function: o Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. ... Read more »
Pharmacist PRN Temporary Indiana
2012-01-31 10:18:25
INDIANA PHARMACISTSLooking for work to fill any extra days in your schedule??Temporary pharmacist prn staffing jobs are available in Indiana! ! !We have clients in Indiana that need pharmacy relief staffing. We are continually expanding our available schedules in many locations including the Bloomington, Logansport, Evansville, and Muncie areas. If we know there is a need in your locale, our staff can search to match you with those opportunities. We can help you use the extra days in your schedule. If you have available days, please contact us any time, and we will try to match you to a scheduled shift. If you already work for another agency, please allow us to compete.Our pharmacists work as independent contractors; we do not require any exclusive agreements, and applying to be part of our team in no way obligates you to Pharmacy Resources Network.First, and foremost, we want to stress that our opportunities in no way interfere with your regular employment responsibilities. We exclusively deal with providing pharmacists, who have available days, to temporarily staff our client pharmacies when the pharmacy has a short-term need for a pharmacist, usually due to vacations, illness and injury. You have the option of requesting any or all shift opportunities presented to you.You may only have one or two days a month open; however, this can be an outstanding opportunity for you and Pharmacy Resources Network to work together to share your talents in Indiana, and provide an extra source of income from the free days in your schedule.If you have time in your schedule, please call Patty Brake, 1-866-613-6280, immediately, any time, to discuss how you may work with us to fill your available schedule time, or send an eMail to our staff, requesting more information, or with a convenient time when one of our scheduling coordinators may call you.If you are also licensed in states other than Indiana, let us know.Also, should you know of, or have any pharmacist friends who might like to take on a similar opportunity, even in other areas of the country, please let me know , or pass this information along and have them contact us directly. We frequently have shifts available in Georgia, Arkansas, Alabama, Arizona, Kentucky, Indiana, Wisconsin, Illinois, Iowa, West Virginia, Virginia, Maryland, DC, Michigan, Ohio, Mississippi, Missouri, New York, New Jersey, Pennsylvania, Tennessee, Texas, North Carolina, South Carolina, Washington, Oregon, Idaho, as well as others.Visit our website at www.rphprnusa.com ... Read more »
IT Infrastructure Project Manager
2012-01-31 10:18:25
Our client, located in Indianapolis, Indiana is seeking to fill a contract to full time position open for a Senior IT Infrastructure Project Manager with strong MS Exchange experience. Details include: Job Summary: The Senior Project Manager manages the comprehensive IT project lifecycle, including Buy vs. Build analysis, Hardware Selection, Planning and Systems Implementation. The Senior Project Manager has responsibility for the day-to-day operational and tactical aspects of one to many small or large-scale/complex projects. Candidate will have ten (10) years of IT experience with five or more (5+) years of full time Project Management experience in technical systems implementations, and must have experience in managing large scale or complex projects that span multiple years, countries, systems, etc. Infrastructure Implementation experience is required. Candidate will perform the following duties and responsibilities: Manages the day-to-day operational and tactical aspects of projects assigned Delivers projects successfully on time and on or under budget with regularity and predictability Creates and manages a detailed project plan Ensures proper project execution of workflows, critical paths, and milestones Manages project scope and change control processes Manages the projects budget by creating monthly forecasts and analyzing and explaining variances Identifies resources needed, requests appropriate resources, and ensures appropriate staffing for the duration of the project to ensure efficient and successful project completion Records actual labor utilization on the project and creates resource utilization forecasts Effectively manages a diverse group of team members from the business, IT and external service providers Track project issues and ensures appropriate resolution Identifies, qualifies, and documents risks and puts in place appropriate mitigation strategies Reviews project deliverables to ensure high quality Reports project status to team, PMO, and management through regular status reports, management reports, and communication meetings Holds formal project reviews with management to ensure successful project execution and customer satisfaction Communicates effectively with all levels of staff and management Confronts issues openly and effectively Assesses training needs for the project and ensures proper training for team members and end users Mentors other project managers Acts as a trustee and steward of the Project Management Methodology by acting as a vocal advocate and continuously improving the processes, tools and templates Works to share lessons learned and best practices Identifies opportunities for systems or process improvement Builds expert knowledge in our industry and conveys knowledge to others Acts as the lead person responsible for the development of the Opportunity Initiation, Business Case, and Capital Expenditure Request for new project opportunities in order to gain management approval Runs the RFI and/or RFP processes as needed by each project Candidate may be required up to 10% of travel depending on assignments. Education/Qualifications Required: PMP Certification preferred Formal project management education Ability to manage multiple projects concurrently Superior oral and written communication skills Headquartered in Princeton, New Jersey, technologyBROKERS is a full service staffing solutions company dedicated to providing qualified technical professionals to our clients. technologyBROKERS provides Consulting/Contract, Contract to Hire, Full Time Permanent, and Project Outsourcing Solutions. Our thorough candidate pre-screening process allows us to present the most qualified professionals for any staffing need. Our success is a result of strong client partnerships where we have a solid understanding of our clients corporate structure and how our candidates can contribute to their business. In addition, our solid relationships with our candidates allow us to find the best suited environment and opportunity for each individual. Our consultants select us for the personal touch and thorough understanding of what a professional needs. They prefer to work with a company that prides itself in working with only the best people in the highest ethical manner. They know we strive to find for them the best opportunity full of exciting challenges, experience and most importantly, an opportunity to advance their career. technologyBROKERS consultants have the ability to take advantage of the following benefits: Group Health Insurance ; Group Dental Insurance; Group Vision Insurance; Short Term Disability Plan; Long Term Disability Plan; Basic Life Insurance; Flexible Spending Accounts; Health Savings Account; 401K Plan; Direct Deposit; Employee Service Center Referral Bonus Program and Loyalty and Longevity Bonus Program To review our credentials and accolades please go to our website: www.techbrokersllc.com ... Read more »
2012-01-31 10:18:25
Qualifications: • Associates degree or equivalent work experience • Minimum of one year recent and relevant Medicaid, Medicare or large health insurance experience • Operational business unit familiarity is preferred (e.g. LTC/Waiver, Member & Provider Relations, Other) • Strong written and oral communication skills • Strong presentation skills (training and education skills) • Strong customer service skills • Strong PC skills (MS Office Tools) • Demonstrates experience in quality improvement, personal empowerment, diversity and teamwork • Demonstrate experience in coordinating interaction with client and business and technical teams to assist in defining, understanding and achieving the clients goals. • Demonstrates experience in interpreting business processes to technical team members on projects ... Read more »
Team Lead Predictive Dialer Tech
2012-01-31 10:18:25
SmartIT is looking to fill a position of a Team Lead Predictive Dialer Technology for a local client in Indianapolis, IN. Candidate will have in-depth knowledge of various predictive dialing systems (Ontario Systems and Noble Systems preferred) along with a practical understanding of call recording solutions (NICE Systems, Witness and/or Verint experience a plus). The position will play a critical role in understanding business needs/environments for multiple collections divisions; translating those requirements into a best-in-class dialer architecture, using standard IT practices . This position is responsible for the day-to-day management and monitoring of dialer technologies and/or platforms, related adjuncts; to include any recording and/or reporting platforms which support those technologies and the ongoing maintenance and operational upkeep of those systems. The individual will also be responsible for analyzing and recommending technology solutions suited towards those lines of business, as well as project management responsibilities. In addition to supervising a small staff, the individual will assist with remote support and repair of equipment located at other sites. MINIMUM REQUIREMENTS : MUST HAVE at least 5 recent years of experience with predictive dialer systems: o Ontario Systems o Interactive Intelligence o Noble Systems - preferred o Aspect o Avaya o IAT MUST HAVE at least 5 recent experience supporting, designing, implementation and administration of dialer platforms. MUST HAVE knowledge/understanding of voice & data network design and call center infrastructure MUST HAVE at least 3 years supervisory experience – (this role will manage 2-3 people) MUST HAVE interaction with call centers - This role will work with an area of the business that is fast paced and will have to interface frequently with the call center management team MUST HAVE PBX – preferably AVAYA, but will now accept any PBX experience. Bachelor's degree or equivalent work experience · Proven track record of support due diligence; to include needs-analysis, design, implementation and administration of dialer platforms (minimum 5 years experience) · Comprehensive understanding of voice & data network design and call center infrastructure; to include predictive dialer technologies (minimum 5 years experience) · Demonstrated leadership and project managements skills (minimum 5 years experience) · Strong presentation and interpersonal skills · Previous inbound/outbound call center technology experience ... Read more »
IT Systems Monitoring Administrator
2012-01-31 10:18:25
Our client, located in Indianapolis, IN is seeking an IT Systems Monitoring Administrator for an immediate 9 Month Contract position. Details include: Technical Skills Required -Knowledgeable of Microsoft office suite including Access, Excel, and Word - Required -Knowledge of SQL experience a plus -Database experience and data analysis a plus -Organized and detail oriented - Required -Excellent customer service skills -Good oral and written communication skills -Ability to interact with all members in a team environment -Well-developed multi-tasking skills in a fast paced environment -Able to work independently Project Description In an effort to further reduce high severity IT related issues, a Monitoring Team is being created. This group will have the responsibility of monitoring IT systems through e-mails and screen dashboards for the purpose of raising appropriate alerts. The team members will also analyze trend data for reporting. Project Role (Task, Job Description) Proactively monitor and support the IT environment Conduct system health checks in 24x7, IT environment based on defined system checklists Predict and prevent events that adversely impact the business Evaluate and escalate monitoring alerts to On-Call Resolvers through a warm-transfer Partner with network, server hosting, and application support teams to achieve timely resolution of production issues Conduct performance tracking and monitoring Analyze trending data and compile into dashboards Should be willing to work non-business hours; scheduled hours may change but not with frequency. Education: Two year degree in Computer Science/Information Technology or related experience Headquartered in Princeton, New Jersey, technologyBROKERS is a full service staffing solutions company dedicated to providing qualified technical professionals to our clients. technologyBROKERS provides Consulting/Contract, Contract to Hire, Full Time Permanent, and Project Outsourcing Solutions. Our thorough candidate pre-screening process allows us to present the most qualified professionals for any staffing need. Our success is a result of strong client partnerships where we have a solid understanding of our clients corporate structure and how our candidates can contribute to their business. In addition, our solid relationships with our candidates allow us to find the best suited environment and opportunity for each individual. Our consultants select us for the personal touch and thorough understanding of what a professional needs. They prefer to work with a company that prides itself in working with only the best people in the highest ethical manner. They know we strive to find for them the best opportunity full of exciting challenges, experience and most importantly, an opportunity to advance their career. technologyBROKERS consultants have the ability to take advantage of the following benefits: Group Health Insurance Group Dental Insurance Group Vision Insurance Short Term Disability Plan Long Term Disability Plan Basic Life Insurance Flexible Spending Accounts Health Savings Account 401K Plan Direct Deposit Employee Service Center Referral Bonus Program Loyalty and Longevity Bonus Program To review our credentials and accolades please go to our website: www.techbrokersllc.com ... Read more »
Senior Oracle Application Development/DBA
2012-01-31 10:18:25
Our client, located in Indianapolis, Indiana is seeking a Senior Oracle Applications DBA for an immediate 6-month Contract to Full Time position. Details include: Technical skills required where candidate can take a lead role and coach/mentor if necessary: -Oracle 10g/Data Warehouse Development -SQL/PLSQL -ETL development experience -Database Tuning Expertise -Data Modeling Expertise Project Description Primary focus will be on a Data Warehouse Development effort. Our c lient is building a new data warehouse with multiple data sources. The Application Development DBA will work closely with other members of the project team to refine the physical data model/design/development; design/build ETL processes for multiple data sources; monitor and tune performance of load processes and query tools. Insure quality/data integrity/accuracy of information that is inserted, updated, and/or deleted from the database. They plan to implement he VPD feature of Oracle version 10G, and are testing the feasibility of using VPD to apply blinding definition to the patient data. Will partner with the project team/development team to deliver a high performing data warehouse. Must have excellent communication, leadership, and collaboration skills. This is a high-profile; tight-timeline effort. Must be willing to work extra hours if necessary in order to meet project timelines. Project Role: -Design/Develop physical data model and instance of Oracle table structures -Data base tuning -PL/SQL / SQL writing for ETL processes. -SQL and Database tuning/optimization -Work closely with analysts/developers to insure accuracy of data loaded in data warehouse Secondary responsibility will be tuning/support for Labware Oracle database Development and Test Environments. Support Performance testing efforts of all Oracle databases and offer expertise in tuning databases for optimal performance. Degree required. Headquartered in Princeton, New Jersey, technologyBROKERS is a full service staffing solutions company dedicated to providing qualified technical professionals to our clients. technologyBROKERS provides Consulting/Contract, Contract to Hire, Full Time Permanent, and Project Outsourcing Solutions. Our thorough candidate pre-screening process allows us to present the most qualified professionals for any staffing need. Our success is a result of strong client partnerships where we have a solid understanding of our clients corporate structure and how our candidates can contribute to their business. In addition, our solid relationships with our candidates allow us to find the best suited environment and opportunity for each individual. Our consultants select us for the personal touch and thorough understanding of what a professional needs. They prefer to work with a company that prides itself in working with only the best people in the highest ethical manner. They know we strive to find for them the best opportunity full of exciting challenges, experience and most importantly, an opportunity to advance their career. technologyBROKERS consultants have the ability to take advantage of the following benefits: Group Health Insurance ; Group Dental Insurance; Group Vision Insurance; Short Term Disability Plan; Long Term Disability Plan; Basic Life Insurance; Flexible Spending Accounts; Health Savings Account; 401K Plan; Direct Deposit; Employee Service Center Referral Bonus Program and Loyalty and Longevity Bonus Program To review our credentials and accolades please go to our website: www.techbrokersllc.com ... Read more »
2012-01-31 10:18:25
Our client, located in Indianapolis, IN is seeking a Senior System Administrator for an immediate Contract to Hire position. Details include: GENERAL POSITION SUMMARY This is part of the server build team. Responsibilities include: · Provide operational support for server operating system platforms including Microsoft Windows, Novell Netware · Plan, design and implement new Intel-based server solutions. · Integrate MS Windows solutions with other platform technologies (i.e Database, other operating systems) · Install and configure new software and hardware as required. · Provide input and participate in strategic planning sessions. · Demonstrate strong organizational, technical validation and documentation skills. · Understand and comply with defined standards for FDA regulated IT environments. · Support internal and external customers as needed · Receives general direction from manager · Provides technical leadership to peers and junior personnel within Infrastructure Services · May perform management functions in absence of manager · May act as a technical project manager for major projects Technical requirements include: HP Hardware (servers and blades), MS Clustering (Windows 2003/2008), Sharepoint, Exchange, and Active Directory. Storage, Windows 2008 and Networking experience is preferred but not required. Required Job Specifications · At least 8 years of experience in a similar role, managing and maintaining large IT environments with emphasis on High Availability and business continuity (clustering and redundancy, backup and restore solutions, disaster recovery procedures) production and/or mission critical environments · BA/BS in any area of the sciences or engineering · Knowledge of Microsoft Windows PC Operating Systems including NT/2000/XP · Network Operating System products including Novell Netware/NDS and Microsoft Windows NT and Windows 2000/2003 Active Directory · Ability to support infrastructure technologies including Citrix terminal services, VMWare virtual server, RSA Secure ID, SSL Based Remote Access. · Experience with management tools to support desktop environment. · Ability to manage the day to day office IT support (file/mail/print/domain servers, network, end user desktop/laptops, disaster recovery, etc.) · Strong communication skills both written and verbal with the ability to communicate with external clients and internal team members. · Excellent ability to handle significant workload with experience in managing multiple projects concurrently in a matrix process environment · Proven ability to multi-task, work in fast-paced environment and prioritize · Willingness to work evenings and weekends, when necessary. Headquartered in Princeton, New Jersey, technologyBROKERS is a full service staffing solutions company dedicated to providing qualified technical professionals to our clients. technologyBROKERS provides Consulting/Contract, Contract to Hire, Full Time Permanent, and Project Outsourcing Solutions. Our thorough candidate pre-screening process allows us to present the most qualified professionals for any staffing need. Our success is a result of strong client partnerships where we have a solid understanding of our clients corporate structure and how our candidates can contribute to their business. In addition, our solid relationships with our candidates allow us to find the best suited environment and opportunity for each individual. Our consultants select us for the personal touch and thorough understanding of what a professional needs. They prefer to work with a company that prides itself in working with only the best people in the highest ethical manner. They know we strive to find for them the best opportunity full of exciting challenges, experience and most importantly, an opportunity to advance their career. technologyBROKERS consultants have the ability to take advantage of the following benefits: Group Health Insurance Group Dental Insurance Group Vision Insurance Short Term Disability Plan Long Term Disability Plan Basic Life Insurance Flexible Spending Accounts Health Savings Account 401K Plan Direct Deposit Employee Service Center Referral Bonus Program Loyalty and Longevity Bonus Program To review our credentials and accolades please go to our website: www.techbrokersllc.com ... Read more »
Infrastructure Project Manager
2012-01-31 10:18:25
Our client, located in Indianapolis, IN is seeking a Infrastructure Project Manager for an immediate Contract position. Details include: There are two (2) positions for a new 6-8 month contract duration with possibility of extension. (1) is for an Infrastructure Project Manager (1) is for a more Generalized Project Manager This project is being put in place to work on legacy system stabilization and performance. It will manage tactical projects to extend the life of systems. It will be a mix of small/simple projects to large/more complex projects to upgrade/refresh primarily infrastructure, but a few of them will have application/end user/behavioral change components. Some weekend work will be required/potentially some travel (less than 5% if candidates are local) This is a Level 3 Infrastructure PM - where candidate will need to manage infrastructure projects/ability to manage multiple projects at once. PM Certification is required. Some Project Office Administrative skills. Solid people skills. Job Summary: The Senior Project Manager manages the comprehensive IT project lifecycle, including Buy vs. Build analysis, Hardware Selection, Planning and Systems Implementation. The Senior Project Manager has responsibility for the day-to-day operational and tactical aspects of one to many small or large-scale/complex projects. Duties and Responsibilities : -Manages the day-to-day operational and tactical aspects of projects assigned -Delivers projects successfully on time and on or under budget with regularity and predictability -Creates and manages a detailed project plan -Ensures proper project execution of workflows, critical paths, and milestones -Manages project scope and change control processes -Manages the project?s budget by creating monthly forecasts and analyzing and explaining variances -Identifies resources needed, requests appropriate resources, and ensures appropriate staffing for the duration of the project to ensure efficient and successful project completion -Records actual labor utilization on the project and creates resource utilization forecasts -Effectively manages a diverse group of team members from the business, IT and external service providers -Track project issues and ensures appropriate resolution -Identifies, qualifies, and documents risks and puts in place appropriate mitigation strategies -Reviews project deliverables to ensure high quality -Reports project status to team, PMO, and management through regular status reports, management reports, and communication meetings -Holds formal project reviews with management to ensure successful project execution and customer satisfaction -Communicates effectively with all levels of staff and management -Confronts issues openly and effectively -Assesses training needs for the project and ensures proper training for team members and end users -Mentors other project managers -Acts as a trustee and steward of the Project Management Methodology by acting as a vocal advocate and continuously improving the processes, tools and templates -Works to share lessons learned and best practices -Identifies opportunities for systems or process improvement -Builds expert knowledge in our industry and conveys knowledge to others -Acts as the lead person responsible for the development of the Opportunity Initiation, Business Case, and Capital Expenditure Request for new project opportunities in order to gain management approval -Runs the RFI and/or RFP processes as needed by each project Travel Requirements: Up to 10% depending on assignments Language Skills Required: No additional language requirements Education/Qualifications: Required: PMP Certification preferred Formal project management education Ability to manage multiple projects concurrently Superior oral and written communication skills Experience: Required: Ten (10) years of IT experience with five or more (5+) years of full time Project Management experience in technical systems implementations Experience in managing large scale or complex projects that span multiple years, countries, systems, etc Headquartered in Princeton, New Jersey, technologyBROKERS is a full service staffing solutions company dedicated to providing qualified technical professionals to our clients. technologyBROKERS provides Consulting/Contract, Contract to Hire, Full Time Permanent, and Project Outsourcing Solutions. Our thorough candidate pre-screening process allows us to present the most qualified professionals for any staffing need. Our success is a result of strong client partnerships where we have a solid understanding of our clients corporate structure and how our candidates can contribute to their business. In addition, our solid relationships with our candidates allow us to find the best suited environment and opportunity for each individual. Our consultants select us for the personal touch and thorough understanding of what a professional needs. They prefer to work with a company that prides itself in working with only the best people in the highest ethical manner. They know we strive to find for them the best opportunity full of exciting challenges, experience and most importantly, an opportunity to advance their career. technologyBROKERS consultants have the ability to take advantage of the following benefits: Group Health Insurance Group Dental Insurance Group Vision Insurance Short Term Disability Plan Long Term Disability Plan Basic Life Insurance Flexible Spending Accounts Health Savings Account 401K Plan Direct Deposit Employee Service Center Referral Bonus Program Loyalty and Longevity Bonus Program To review our credentials and accolades please go to our website: www.techbrokersllc.com ... Read more »
Customer Service Representative
2012-01-31 10:18:25
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2012-01-31 10:18:25
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None ... Read more »
2012-01-31 10:18:25
Smart IT is Currently seeking candidates to fill a contract opening for a Senior C++ developer. The ideal candidate must: - Be an expert in C++ development in a Windows environment including deep experience with COM ATL. - Have experience in developing software to control FDA class 2 and 3 devices is desired. - Have experience with multi-process, multi-threaded design is desired. - Have experience with interfacing with databases through ODBC is desired. - Have excellent written and oral communication skills. - Be able to succeed when taking on complex development tasks with little supervision. This is a 6 month contract position and the targeted start date is September 1st. Qualified candidates should apply immediately, as the interview process will begin shortly. ... Read more »