At Home Customer Care Assistant
2010-08-31 10:20:14
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Provides functional guidance, training and assistance to lower level staff. Provides assistance, training and troubleshooting support to lower level staff. Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
2010-08-31 10:20:14
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Provides functional guidance, training and assistance to lower level staff. Provides assistance, training and troubleshooting support to lower level staff. Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
2010-08-31 10:20:14
Please refer to this CODE # EC 0324 when inquiringPosition: Estimator – heavy civilLocation: Pittsfield, ME Duration: Permanent Compensation: $80,000 - $120,000Relo: Available Education: Four year engineering degree or equivalent combination of technical training and/or related experience. Experience: A minimum of 5 years of field experience on heavy industrial projects, and 5 years of experience estimating projects.SummaryThis position requires the preparation of contract proposal estimates for a variety of complex projects. The position will also involve the review proposals, specifications and drawings to determine scope of work and required contents to estimate, in addition to determining the suitability of the project and the availability of resources to bid the project and continually monitors the work through completion. Job Responsibilities:? Must have heavy civil estimating of bridges.? Perform preliminary review of RFP¿s and help determine suitability of project to meet company goals, and assess how project fits in overall schedule. ? Develop preliminary estimate plan and assess ability to meet RFP dates. ? Identify scope of work and perform quantity takeoff from RFQ information for multiple disciplines. ? Review available plans and specifications to make sure estimate effort is in compliance. ? Perform conceptual estimates at times when detailed design information is not yet available. Ability to develop complete estimates from P&ID¿s and conceptual GA¿s, and ability to develop estimates from bulk quantities only, is necessary. ? Solicit pricing from material vendors and subcontractors. ? Develop overall estimate plan on larger projects and coordinate the estimating team, as necessary to roll-up all information into the final estimate. Qualifications / Requirements:? This position requires strong computer skills, including estimating software (HCSS) and MS Office. ? Experience with scheduling on Primavera. ? Strong conceptual estimating skills.Contact: Ruth Keller Phone: 412-487-1275 (weekdays - 8 AM to 8 PM ET) E-Mail: ruth-keller@comcast.netWeb Page: http://www.rakeller.com/ ... Read more »
2010-08-31 10:20:14
Working mostly in the Finishing department operating a machine to apply sealant to the back of various sized rugs. Must have experience operating machinery in a manufacturing environment (preferable in textiles) Previous boiler experience a benefit. This position will also will be cross-trained in various manufacturing depts: inspecting, wrapping, kreel replacement, etc. Training is on the Day shift from 7am - 3:30pm, but once fully trained will switch to a 3rd shift role. MUST HAVE PREVIOUS EXPERIENCE TO BE CONSIDERED FOR THIS POSITION - this is a temp-to-hire job and our client is reviewing qualified resumes and setting up interviews. If you have applied with Adecco before, please call the office and speak to a Staffing Consultant to be considered. ... Read more »
2010-08-31 10:20:14
Assist in the disassembly/re-assembly of molds, using various pneumatic and hand type tools. Need to pay extrmem attention to detail. Clean core pins, cavity blocks and related mold plates, using various cleaning agents and abrasive materials. Visual inspection of steel fit and finish conditions and related polished surfaces, communicate any observations to Tool Room Group Leager/Mold Maker. Must have high school diploma or GED. ... Read more »
2010-08-31 10:20:14
Responsible for daily laboratory up-keep and maintenance as well as supporting a variety of projects using Corning products, the goal being to support the full time personal in the production of application and technical documents. Daily maintenance of laboratory facilitates and supply inventory, daily maintenance of cell lines, support various on-going projects in the group. Bacelors degree in Biochemistry, Cell biology or Chemistry, or related field. Familiarity will cell culture, able to multitask, good verbal communications skills. ... Read more »
2010-08-31 10:20:14
We are looking to hire a J2EE build and release engineer for an enterprise class package implementation. Must have experience with J2EE technologies and a solid understanding of build and release management principles. Will be responsible for creating build and release processes and providing predictable, repeatable and reliable application deployments across numerous development and test environments including appropriate rollback provisions. Primary Responsibilities: • Create and maintain build, deployment and rollback scripts/tools • Execute scheduled application builds and deployments • Provide support for production environment configuration issues • Create and maintain standardized release documentation • Provide support to development groups for release configuration issues SKILLS: REQUIRED: • SUSE Linux • Java/J2EE • MKS – source code management • IBM MQ series • Oracle ... Read more »
2010-08-31 10:20:14
Require a power QC (Quality Center - v 10.0) user to manage the bug reporting across multiple project efforts and multiple QC initiatives. Support other project activities in testing and documentation. PRIMARY RESPONSIBILITIES: • Revise QC items as needed • Report regularly to project teams on state of QC items, added, resolved, returned, in retest, etc. • Extend the team?s capabilities in QC through the use of automated QC test scripts for regression testing and smoke testing • Create and maintain reporting on production support defects reported through QC • Create and maintain standardized defect tracking documentation • Provide support to development groups during release process as needed SKILLS: REQUIRED: • 2 – 4 yrs QC Defect tracking / Defect Management experience • 2 – 4 yrs QC automated test scripts • Experience in SUSE Linux • Experience with large scale web based project efforts ... Read more »
2010-08-31 10:20:14
Client: State of MaineStart Date: 07/19/2010 End Date: 06/22/2011Location: Augusta, ME 04330The Specialist is knowledgeable on the usage and support of a collection of personal computer platforms (a range of laptops and desktops, both Windows and Mac) or technical architectures, and products that run on those platforms. Complete Description: The Specialist is knowledgeable on the usage and support of a collection of personal computer platforms (a range of laptops and desktops, both Windows and Mac) or technical architectures, and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will install and configure system hardware, software, printers and verify network connectivity. The individual shall perform advanced troubleshooting and vendor technical liaison functions. The individual shall design and implement trouble shooting and correction plans, develop and coordinate user training programs and documenting all processes and procedures. The Specialists are responsible for collaborating with Technical Architecture Specialist, Functional Architects, Programmers and vendors to coordinate and enhance the use of the platform and facilitate migration to new versions of the platform. Years of Relevant Experience: 1-3 years in desired environment Preferred Education: 4 year college degree or equivalent technical study Role Description: •Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. •Make recommendations on functional and technical improvements to the environment. •Participate in performance and volume analysis and design. •Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application. •Provide accurate and complete answers to general use and environment questions in a timely manner. •Serve as the point of contact for technology support and services. •Serve as the point of integration between the business functions of the department and the technology requirements of the department. •Provide desktop computer support. •Serve as a point of contact for communication and coordination of service outages. •Attend and participate in bi-weekly team and problem review meetings. •Manage the retirement and disposal of obsolete or broken computer equipment. •Coordinate the procurement and installation of new computer hardware and software. •Coordinate virus protection software programs within departments. •Understand the installation of software patches and upgrades. •Provide input to training and/or documentation materials regarding latest technical and functional design changes. •Ensure that all work is documented for future reference. •Follow quality standards. •Ensure effective and reliable backups are being performed. •Proactively address customer needs. •Communicate accurate and useful status updates. •Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software; •Investigate user problems, identify their source, determine possible solutions, test and implement solutions. •Install, configure, and maintain personal computers and other related equipment, devices, and systems adds or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment. •Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties. •Develop and conduct various training and instruction for system users. •Identify utilization patterns and their effect on operation/system availability and performance expectations. •Ability to work in a team environment. •Strong communication skills; both written and spoken. Skill Required / Desired Amount of ExperienceMicrosoft XP Required 2 YearsMicrosoft Office Professional 2003 and 2007 Required 2 YearsHardware diagnostic and repair knowledge Required 1 Yearsstrong verbal and writing skills Required 1 YearsRemote desktop management tool experience Required 1 YearsAbility to drive to remote job sites for the day Required 0 Question 1: A Finger Print based background check will be performed by State of Maine. Have you discussed this additional background check with your candidate?Question 2: This position will not work state shutdown days (10 days per year directly adjacent to holidays). Once selected the resource will receive direction as to which days are designated as shutdown days. Have you discussed the shut-down policy with your candidate? Question 3: This position is based in Augusta and resources must be able to drive to locations in and around Augusta to perform their daily tasks. The resource must have a valid driver license, and be able to travel with a state car or a personal vehicle. If a personal vehicle is used for travel, the mileage will be reimbursed at .44 per mile. Is your candidate able to complete the travel requirements?Question 4: Does your candidate have a valid driver license? ... Read more »
2010-08-31 10:20:14
Responsible for backing up and understanding custodian requirements. Knowledge/ability to operate and maintain powered lawn and snow removal equipment. Maintaining interior and exterior of plant in a neat and funtctional manner. Responsible for inventory and purchasing of maintenance supplies. Repair of small equipment/machines. Pickup and delivery of miscellaneous items. Contact of outside contractors (directing work requirements). Weekly inspections of sewer pump stations and fire pump. ... Read more »
2010-08-31 10:20:12
Summary: The Project Manager Intern for Community Relations works closely with the Manager of Community Relations delivering business returns to Capital One including CRA value for qualified associate engagement, corporate reputation, and community impact.Further, the Project Manager Intern is accountable for supporting the Manager of Community Relations in identifying, developing, and sustaining “devastatingly local” neighborhood-based partnerships that are focused on raising the economic vitality of the residents and businesses in a neighborhood.The Project Manager Intern is also responsible for supporting regional and market-level communications needs related to community relations. Responsibilities: Associate Engagement · Identify local associate engagement opportunities with key community partners that align with both national and regional community relations strategies. · Lead the design and creation of a Volunteer Project Database for Louisiana.Develop Project Inquiry Form to be distributed to all LA Bank Philanthropy pile responses into a searchable project database (Excel) by Market.Goal: 80% response rate from community partners. · Assist with volunteer recruitment for the touchdown of national community programs and enterprise wide events (i.e. FinancePark, Heart of America READesign, National Literacy Month, Holiday Outreach) and collaborate with the Community Programs team on community program planning and implementation. Communications · Collaborate with internal and external communication teams to support national and regional strategies for community relations communications. · Develop a standard internal site (WIKI) for each Community Corps Market (8).Create and maintain sites by soliciting information and pictures about community events from Community Corps leads.Interview internal stakeholders and write site copy to effectively communicate the outcome(s) of the projects. ... Read more »
Civil/Structural Project Engineer
2010-08-31 10:20:12
Civil/Structural Project Engineer Strong experience in Civil/Structural Project Engineer Three to five years Project Engineering experience Self starter Strong coordination skills As project engineer, will be required to lead the project design team in front end development, design with some construction follow up for small projects > $3 Mln. Candidate should know basic industry gated work processes for project development. 6-12 month assignment ... Read more »
2010-08-31 10:20:12
Construction Engineer CDI Engineering has an immediate opening for a Construction Engineer to work on client site in Geismar, LA. Local area candidates preferred. No per diem; no relocation. Assignment projected to last up to 20 months. Requirements: - BS or BA in an Engineering discipline or Construction Management - Minimum 5 years in a construction related field Technical Requirements: - Good knowledge of construction techniques; civil and mechanical (excavations; concrete work; underground and above ground pipe erection, inspection, and testing; incidental steel erections, etc.) -Ability to read and interpret construction drawings and specifications -Ability to understand and enforce safety requirements; strong safety acumen -Knowledge of developing, administering and executing contracts -Knowledge of construction scheduling and job progressing -Ability to review and evaluate contractor estimates/bids -Ability to conduct and/or participate in effective meetings (schedule/prepare agendas/facilitate/prepare meeting minutes, etc) Computer Skills: -MS Excel, MS Word, Lotus Notes (email) - Primavera or MS Project a plus Apply for more details. ... Read more »
2010-08-31 10:20:12
Project Engineer CDI Engineering is looking for a Project Engineer to work on client site in Shreveport, LA. This person must have experience managing a project from start to finish. Assignment projected to last up to 9 months. Local area candidates preferred. Requirements: - 7-10+ year's Project Engineer experience - Engineering degree - Experience with MEK (methyl ethyl ketone) a plus - Refinery experience preferred - Ability to work short-term assignment No per diem; no relocation. Apply for more details. ... Read more »
2010-08-31 10:20:12
Looking for a warehouse job in Baton Rouge? Apply here! We have great jobs in the Baton Rouge area and are currently recruiting for delivery drivers. For our delivery dirver position, we require a background check including an MVR. Must have a warehouse experience, good customer skils, and a clean driving record. We offer benefits as soon as you start working! Weekly pay, direct deposit, medical, dental, vision, short term disability and 401K. Email your resume to linda.castanza@adeccona.com or call our office at 225-906-2032. We look forward to hearing from you! ... Read more »
2010-08-31 10:20:12
JOB SUMMARY: As a Route Sales Representative (RSR), you will deliver products and up sell services to a designated customer base within a geographic area. The RSR will be required to deliver clean garments and/or products and collect/sort returned soiled items for laundering. RSRs will also build strong customer relationships with uniform-wearers and decision-makers by providing exceptional service, develop sales and marketing approaches to generate additional revenue from existing customers, and routinely resolve customer issues by identifying satisfactory solutions. The ideal candidate must be comfortable with a physically demanding, customer-facing, sales-oriented position. ESSENTIAL JOB FUNCTIONS: - Develops sales and marketing approaches for existing customers based on knowledge of the customer, preferences and style. - Markets new products and services at the time of established product delivery to result in further penetration of the account with additional product lines. - Identifies prospective customers through the assigned customer base and utilizes a team approach to solicit new clients. - Routinely resolves customer issues within established guidelines and partners with customers in identifying satisfactory solutions. - Builds strong customer relationships with uniform-wearers and decision-makers on an on-going basis with the objective of continuing and renewing service contracts. - Confirms that customer loads are correct before leaving the G&K location. Drives a G&K delivery van to deliver clean garments and/or products to customers according to specifications. Collects/sorts and returns soiled garments and/or products to the G&K location for laundering. - Accurately complete all records and required paper work on a daily basis. EDUCATION REQUIREMENTS: - HS diploma/GED or equivalent. WORK EXPERIENCE REQUIREMENTS: - 1-3 years related experience in customer service, sales, or training or equivalent .education and experience. SKILLS AND COMPETENCIES: - Able to lift 55 lbs on an intermittent basis (up to 25 times per day) without assistance. SPECIALIZED KNOWLEDGE, LICENSES etc.: - Valid commercial driving license, applicable federal and state DOT certification in order to operate a G&K vehicle.Want to learn more about us? ... Read more »
Electrical assembler lighting fixtures
2010-08-31 10:20:12
We are looking for someone with mechanical ability to repair, rewiring and assemble lamps and exquisite lighting fixtures. Repair bench job, working with small tools and putting together, upgrading and rewiring of antiques and expense heirlooms. Monday-Friday, family oriented company been in business for decades. If you are good with tools and have experience of wiring and like to fix things this could be a craftsman career for you. ... Read more »
Assistant General Manager - Hyatt Place
2010-08-31 10:20:12
SUMMARY: Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performin g the following duties. ESSENTIAL FUNCTIONS: 70% Management Assigns duties to staff and observes performance to ensure adhere nce to hotel policies and established operating proc edures. Provides training, including safety training, to staff. Selects or assists in the selection of hotel staff and complet es all new hire paperwork. Reviews employee performance and conducts personnel actions such as discipl inary actions and terminations. Maintains accurate records including cash flow sheet, direct bill acco unts, credit card receipts, registration cards, rese rvation cards, direct bills, credit cards, and IRS. Conducts or assists in conducting staff meetings. Adheres to all franchise and company procedures an d regulations as well as standard operating procedur es. Receives and resolves or assists in resolving guest complaints and emplo yee issues. Performs functions of the General Manager in their absence. 30% Other Duties as assigned Covers shifts in all departments as scheduled by t he General Manager Corresponds with group and travel agents to answer specia l requests for rooms and rates Assists with sales and marketing efforts as directed Answers inquiries pertaining to hotel policies and services Assists General Manager in annual wage scale surveys; ensu res employee wages follow wage and salary guidelines All other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reas onable accommodations may be made to enable individu als with disabilities to perform the essential funct ions. Candidate must satisfactorily and completely fill out an “Employment Application packet” which pr ovides information required to conduct an examinatio n of your background with regard to previous employm ent, education, criminal and credit activity. You w ill also be required to submit to a drug testing pro cedure as directed by Archon. ... Read more »
Property Support Manager - South Central Area
2010-08-31 10:20:12
Scope: Provides management support to hotels within a specified area/region as directed by performing the following duties management duties. Primary Responsibilities: ? Establishes client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined revenue expectations are met or exceeded. ? Performs essential functions of General Manager in absence of assigned General Manager. ? Provides support to the General Manager as directed by the Area Director. ? Assists Area Director or Corporate personnel as directed. ? Travels to hotels within the are/region, including extensive and or extended travel, depending on business operational needs. ? Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. ? Provides a professional image at all times through appearance and dress. ? Follow company policies and procedures and is able to effectively communicate them to subordinates. ? Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings. ? Fulfills Manager on Duty shifts. Note: Catering Sales Manager is in sole charge and responsible for the supervision of catered hotel events during scheduled work periods. Relationships: Internal: All hotel departments: Communicate client expectations and coordinate delivery of services to the guest. Administrative Assistance: Supervision External: Guests: To provide service. Vendors: Supervision/Contracts for goods/services. Qualifications: Education/Experience: College Degree, extensive work experience or equivalent. A minimum of two years related work experience is preferred. Special consideration will be given to those who exhibit exemplary performance. Certification and/or License Requirement: Alcohol awareness certification as required by local or state government agency. Skills: ? Interpersonal skills. ? Sales/negotiating abilities. ? Attention to detail. ? Computer skills. ? Planning and organizational ability. Working Conditions: Will be required to work nights, weekends and holidays. Will be required to work in fast paced environment. Physical/Cognitive Activities: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. Travel is necessary in order to meet potential clients and to attend conventions and trade shows. Organizational Structure: Reports to: General Manager or Area Director Subordinates: Staff at hotel Job title also known as: PSM This job description is a general representation of the duties and responsibilities commonly found in Hospitality for this type of position; it may be modified at an individual hotel based upon business necessity. ... Read more »
Multi Property Sales Manager - Louisiana
2010-08-31 10:20:12
Scope: Plans and administers sales polices and programs to foster and promote hotel patronage for 2 or more properties by selling hotel guestrooms, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits performing the following duties. Primary Responsibilities: ? Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotels ? Ensures that predetermined sales expectations are met or exceeded at each hotel. ? Develops and maintains relationships with key clients in order to produce group and/ or convention business at each hotel. ? Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines for each hotel. Confirms agreements in writing and forwards document to client and affected hotel departments. ? Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures. ? Forecasts and accurately records and all bookings and cancellations for each hotel. ? Develops and maintains marketing plans and sales budgets with the General Manager ? Provides sales training to staff of hotels as applicable. ? Analyzes Revenue Management strategy using such tools as Star reports, demand analysis and applicable front office systems for each hotel. ? Schedules sales appointments. ? Conducts a required amount of cold calls. ? Organizes, maintains, and tracks sales data for each hotel. ? Attends and represents company at trade shows and city-wide conventions. ? Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. ? Maintains a professional image at all times through appearance and dress. ? Follows company policies and procedures and is able to effectively communicate them to subordinates. ? Fulfills Manager on Duty shifts. Note: Other duties as assigned by supervisor or management Relationships: Internal: All hotel departments: To communicate client expectations. Reservations: To confirm guestroom availability. National and Regional Sales: Share leads and account and client Information. External: Guests: To provide service. Travel Agencies: To promote hotel services and generate business. Competition: To stay informed of competitive strategies and business conditions. CVB: To promote hotel services and generate business. Qualifications: Education/Experience: High School diploma or equivalent. A minimum of two years work experience in sales field is preferred. Special consideration will be given to those who exhibit exemplary performance. Certification and/or License Requirement: Alcohol awareness certification as required by local or state government agency. Skills: Interpersonal skills. Sales/negotiating abilities. Attention to detail. Computer Skills. Planning and organizational abilities. Working Conditions: Will be required to work nights, weekends and holidays. Will be required to work in fast paced environment. Physical/Cognitive Activities: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. A majority of time will be spent selling and negotiating hotel guestrooms and banquet facility and services, therefore a significant portion of time is spent speaking, listening, thinking, and writing. A majority of time is spent conducting outside sales, therefore a significant amount of time is spent communicating and interacting with various people inside and outside of the hotel. This person will be listening and speaking to guests and staff, making quick decisions and using problem-solving skills. Reading and writing abilities are often used when communicating with the hotel outlets and outside contacts when planning services, as well as to document any sales related activity. A portion of time is spent moving about the property while conducting tours or meeting with other hotel departments. Some travel is necessary in order to meet potential clients, Archon Hospitality and Brand training, and to attend conventions and trade shows. Mathematical skills, including basic math, problem solving, reasoning, negotiating, profit/loss concepts, variances and percentages are often used. This person will occasionally assist in breaking down or setting up of banquet space, or assist in food service, requiring lifting of up to 50 pounds. Organizational Structure: Reports to: General Manager Job title also known as: Group Rooms Sales Manager, Conference Sales Manager This job description is a general representation of the duties and responsibilities commonly found in Hospitality for this type of position; it may be modified at an individual hotel based upon business necessity. ... Read more »