2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. Job Description: Hiring Manger needs to provide a specific, precise and detailed description of what the requirements of the position are on a day to day basis. The Service Delivery Manager is a customer facing role which requires excellent written and oral communication skills. The SDM must have technical experience and be able to interact with all technical teams with Service Desk, Server Engineering, Storage/Backup Administration, Database Administration, Network Operations / Engineering, Data Center Operations. The SDM must have experience with the successful implementation of scripting, automation tools, and Operational Processes required to maintain a high degree of customer satisfaction while continuously optimizing the expenses required to deliver services. The SDM must be process driven, self motivated and driven to deliver high quality customer support and client relationship. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s). May perform one or more of the following: Support the fulfillment of the company vision for prompt and professional client services through motivation and leadership Oversee the day-to-day implementation and operational aspects of the client relationship Develop strategy needed to achieve agreed upon service levels Manage the setup and delivery of services with the client and manage priorities and expectations Manage the requirements definition process and ensure that system specifications accurately reflect client requirements Act as a subject matter expert regarding the application of business objectives and alternatives for service delivery Build a cohesive team by championing quality, integrating team efforts through status meetings, sharing appropriate information, and building depth of expertise Provide governance in the following areas: Incident Management, Change Management, Service Management Coordinates activities among the various account and technical infrastructure teams Performs day-to-day operations management and leadership Manages the delivery of outsourced hosting services to Client Forecasts changes in the business environment, including: oCharting how changes affect Client requirements for service oGuiding implementation of the resulting changes in the service delivery function oCoordination with Applications Teams’ Production changes Manages projects spanning multiple service groups and leads them to timely completion and effective implementation Manages all Client escalation activities, ensuring all elements of the service delivery function are coordinated and working towards resolution of the issue Handles all elements of service delivery, ensuring ACS meets its contract service delivery commitments Acts as initial contact in the dispute resolution process Responsible for explaining each proposed Production environment change and obtaining Client’s approval before the change is implemented. Will explain in detail what the change is, why it is needed, and what (if any) impact it will have. Attend Client’s change control meetings to understand potential production impact of any upcoming client changes. Engaged in Client’s change control environment to ensure that all parties are fully informed of and prepared for changes. Education and Typical Years Experience 10 Years experience in Service Delivery Management and/or related broad IT technologies Special Requirements ITIL experience and PMI certifications are a plus Other Information and additional Qualifications: Experience in Health and Human Services Experience in State Government Position is in Maryland Response must include salary expectation ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
Computer Networking Specialist
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. Job Description: Hiring Manager needs to provide a specific, precise and detailed description of what the requirements of the position are on a day to day basis. Position Description: * Install, configure, and maintain computer hardware and software statewide on the Local and Wide Area Networks (LAN/WAN) * Integration and maintenance of local and wide area microcomputer and minicomputer networks * Two experience in AD Migration projects, and AD Deployment at remote sites. * Three years experience in network cabling, workstations and network client/servers * Configuring emulation software for mainframe connectivity; relocating and re-imaging; diagnosing, tracing and resolving network connectivity problems * Strong Experience in the following Network Operating Systems - (Active Diretory / Novell), Desktop Operating Systems, Desktop Images, Email Software/Clients (Novell GroupWise), System Backup Software (Syncsort), Antivirus Software/Configurations (Symantec) * Experience in Novell Zenworks is a strong plus * Resolves (trouble-ticket) work orders for diagnosing, tracing, and resolving network connectivity * Strong communication skills, understanding the issues from the user’s perspective. * Assist with Enterprise IT Projects implementation, Enterprise Software Roll-outs, Hardware replacement implementations, Network Equipment moves and new facilities configurations. * Installing computer hardware, software, and/or data wiring according to the project's installation requirements * 25% - 35% travel within the Baltimore City DHR offices is required * Networking Certifications (Microsoft / Novell) a strong plus. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Job Description: Responsible for directing the development, implementation and maintenance of all application systems initiatives. Provides leadership and planning to ensure resources are utilized appropriately to meet strategic objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Under the general direction of the COO, these include, but are not limited to, the following: Directs the development, implementation and maintenance of application system initiatives in order to provide superior information systems in support of state health and human services agency Provides leadership for all application systems operations, maintenance and development, prioritizing projects and ensuring commitments are met providing high quality and cost effective systems while meeting customer expectations. Directs activities and resources to perform all stages of the SDLC including requirements development, design, development, testing and deployment. Ensure that projects are delivered on time, within budget, adhere to high quality standards, meet customer expectations and add value. Directs the business area analysis and project management functions associated with applications support and development, providing expert information system knowledge to clients in order to solve complex business issues in support of strategic goals. Directs and manages staff including hiring, performance management and assessment, development, mentoring, training, and staff budgets. Provides knowledge and support in conjunction with the IT executive staff to assist ACS and client executive management with strategic planning. SUPERVISORY RESPONSIBILITY: Responsible for ~5 direct reports including program managers, and 100+ indirect reports of project managers and IT professionals. SCOPE DATA: Responsible for directing all IT applications operations, maintenance and development activities for health and human services mission-critical and other supporting applications including those applications focusing on child welfare, child support and other types of social services applications. QUALIFICATION REQUIREMENTS: Bachelor’s Degree in Information Systems and a minimum10 years management experience or total equivalent experience. Demonstrated skills/experience with success in managing high volume, mission critical IT project portfolios, systems, strategic planning, contract negotiation/maintenance, metrics and reporting. Experience demonstrating knowledge and understanding of business process redesign and Software Development Life Cycles. 5-10 years prior experience in mainframe applications, Client/Server and/or Web applications and mainframe applications. Current environments include NET Framework, C#, VB, J2EE, AJAX, WCF, OOA&D, UML, RUP, Apache, MS SQL, Powerbuilder, DB2, COBOL, CICS, Windows 2000, AIX, mainframe OS. 5+ years of developing applications that interacts with the mainframe. 5+ years working in complex environments; large databases, multi-tiered application structure. Degree in Information Systems or related area Skills: The incumbent must have strong customer service orientation, excellent oral and written communication skills, and the ability to motivate and persuade others. This individual must possess excellent strategic thinking and planning skills and the ability to develop and implement plans. Additionally, the incumbent must have the ability to identify priorities and achieve results with a sense of urgency and give honest straightforward opinions on related issues. As a leader, the incumbent must be able to demonstrate equal amounts of results orientation, ability to lead people, and be willing to contribute ideas/opinions and take risks, where appropriate. As a Director, the incumbent should strive to develop and train staff, encourage a team approach and cross-functional teamwork to serve the best interests of the client and the organization. Preferred: Degree or Advanced Degree in Information Systems or related area; Prior health and human services experience; Experience at a manager level in with a major consulting firm. PMP Certification. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
2010-08-31 10:20:28
System Architect Microsoft Dynamics CRM system architect This position can be located in Columbia MD, San Francisco or Charlotte, NC. Microsoft Dynamics CRM system architect position. 5+ years experience with Microsoft Dynamics CRM in a technical capacity. Experience integrating Microsoft Dynamics CRM and BizTalk is highly desired, but not required. Development and systems analysis experience with Microsoft Dynamics-CRM 4.0 is required. Additional experience with at least 2 of the following: C#, ASP.net, SQL server 2005/2008, SSIS or BizTalk 2009 is highly desired. Experience working with an iterative system development process Experience in evaluating systems specifications and recommending architecturally sound solutions. Superior communication skills, both written and oral - will be responsible for authoring design documentation, providing technical direction to development team that is geographically diverse, and interacting directly with business contacts. Strong organizational skills; attention to detail; ability to take initiative. Creative problem solving Ability to multi-task and work in a fast paced development environment. Platform and Skill Set Expertise: Web Development: XML, Web Development: ASP, Web Development: SQL, Web Development: C# .Net, Web Development: Microsoft IIS, Design Skills & Tools: Visio ... Read more »
Regulatory Operations Manager designing and supporting the network requirements for Electronic Submi
2010-08-31 10:20:28
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Regulatory Affairs Publishing Specialist for FDA Submissions JOB DESCRIPTION: CDI Government Services is seeking a Regulatory Affairs Publishing Specialist for a position that would support a Government project dealing with Electronic Submittals to the FDA of regulated data and documents dealing with animal and human clinical trials. The work location for this long term assignment will be split between our client?s site in Laurel, MD and Frederick, Maryland. CDI does offer company paid benefits including vacation and paid holidays. Requirements: * B.S. or equivalent in Computer Engineering/Science or related field * 5-10 years experience in development and implementation of IT systems and procedures used to support regulatory submission activities (eCTD production, document publishing, and document management). * Working knowledge of PDF standards * Experience with eCTD format that is used for FDA submittals * Experience with XML publishing * Excellent Customer Service skills * Good organizational skills and the ability to coordinate multiple projects simultaneously. Plus if you have direct experience working with FDA regulations, medical documents repositories / submissions like: IND, (Investigational New Drug Application) NDA's, (New Drug Applications) IDE's , (Device Exemption Process 510K's (Pre-market Notification to the FDA,? sometimes referenced by its origins in the Federal Food, Drug and Cosmetic Act as the ?510(k) process.) Job Description: Provide technical direction in support of FDA compliance, submittals and general regultions. * The primary focus will be on IT compliance solutions for FDA Electronic Submittals of regulated data and documents. * Secondary support includes developing protocols for Biomedical studies that include animal and human subject testing. * Provide expertise for the electronic submission project via the FDA Gateway. * Work with a team of clinical researchers, regulatroy affairs experts, information systems analysts and the sponsors to provide proper systems engineering that includes requirements, architecture definitions and network infrastructures as well as other command leaders. * Keep the schedule according to the statement of work, develp requirements tractability matrix and functional specifications, produce requirements specifications, white papers and slide presentations in a quick and comprehensive manner to the sponsor. * Provide FDA Regulatory support for a number of programs in the Biomedicine portfolio. Support will include interfacing with Institutional Review boards, developing protocols for animal and human subjects testing, establishing processes and capture work products in support of investigational device Exemptions (IDES, 510K?s and / PMAs). Note: Pre-employment screening and background check will be required for facility access. Due to ITAR compliance, this position requires U.S. CITIZENSHIP TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
SharePoint Administrator with MOSS 2007 & MS IIS & Web Part
2010-08-31 10:20:28
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for SharePoint Administrator with MOSS 2007 & MS IIS Experience JOB DESCRIPTION. CDI Government Services is seeking a SharePoint Administrator with MOSS 2007 Server Farms and SharePoint Server Farms experience. This long term contract position will be located at our client?s site near Columbia, MD. Responsibilities will include: * Day to day administration of multiple MOSS 2007 farms including configuration of web front end servers, search and Shared Service provider. * Provide daily operational support for user requests and problems, SharePoint farms including monitoring performance, reliability and availability, and running reports. * User support for SharePoint applications, troubleshooting SharePoint application issues and errors. * Proved users with development assistance to customize their usage of SharePoint servers. * Identify, implement, and maintain third-party tools required to effectively manage the SharePoint environment. * Day to day MS IIS 6.0 Administration. Requirements: * B.S. in an IT related field or equivalent experience. * Minimum 2-3 years experience as a SharePoint Administrator * MOSS 2007 experience * Experience administering all components of the SharePoint environment * Experience deploying web parts, custom features, and Microsoft SharePoint updates * Experience with third-party tools that assist with SharePoint administration * MS IIS 6.0 Administration: Analyze IIS log files, configure web site settings, monitor performance, and troubleshoot common web server related issues. Experience with the following will be considered a plus! * AvePoint and other SharePoint 3rd party tool (CorasWorks, Trend Micro) experience * Confluence Wiki administration support experience CDI?s benefits including vacation and paid holidays, and medical plans. Note: You must be authorized to work in the U.S. WITHOUT requiring VISA SPONSORSHIP. CDI does conduct Background and Drug Pre-Employment Screening. TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Job Description: Be a team player who can work effectively in a team environment as a member of an application development and test group. Performs analysis, coding, and unit testing of existing and/or new systems. Provides maintenance and support for existing systems. Develops design specification documents for projects. Supports System Testing and User Acceptance Testing. Creates Ad hoc reports. Must be able and willing to provide backup for primary on-call contact. Assists in defining and documenting user requirements. Assists in developing user manuals, procedure and training documents. Provides leadership, work guidance and training to less experienced personnel. Interacts with customers and team members to clarify requirements Education and Experience: Bachelor's degree or equivalent combination of education and experience. Five or more years of application development experience in IBM Mainframe environment using TSO, COBOL II, TELON, CICS, JCL, DB2, QMF, SPUFI, FILEAID, XPEDITER, ENDEVOR, etc. One or more years experience in system modifications and enhancements for large-scale human services system – Title IV-A Eligibility and Welfare (Food Stamp, TANF, Medical Assistance, etc.) application system – in state government environment. Experience with Systems Development Life Cycle. Special Requirements / Preferred Skills: Strong time management, priority allocation and task management skills. Strong interpersonal skills to interact with customers and team members. Strong communication skills. Ability to work both independently and as part of a team to meet project needs. Possess drive to work through issues, seek team support and escalate issues as appropriate. Highly customer service oriented with proven ability to work with business customers as well as other team members. Strong organizational and multi-tasking skills. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
Sr. Linux / LDAP Systems Engineer
2010-08-31 10:20:28
The Sr. LDAP/Linux Systems Engineer is a technical consultant with master level skills in the areas of Linux systems engineering, architecture, deployment, configuration, and management in conjunction with the ability to architect and technically deploy LDAP in an enterprise wide environment. Will provide dedicated, premium RedHat Linux systems support to customer systems as well as manage and lead the migration of existing systems to LDAP. Strong scripting experience is a must. Operations will include 24x7 on-call systems support. Will be expected to interface and work closely with system administrators of Solaris, OpenVMS, Unix, and Linux operating systems, and the end user community to define problems and solutions and make recommendations. Will be required to provide technical overview for enterprise wide LDAP migration and deployment. Will be required to support on-call access for mission critical systems. Systems support includes but is not limited to: o Plan and implement system changes and adjustments in a way that maximizes system availability o Expert in BASH,KSH,PERL or scripting equivalent a must. o Must be an expert with Open LDAP in a Linux environment and be well versed in its associated implementations and technologies. o Working closely with the customers, Business Unit personnel and support staff to quickly resolve issues. o Evaluating and reporting system performance and trends. o Performing system configuration tasks o Performing documentation tasks o Excellent communication skills are a must. o Assistance in developing test plans, gathering performance data during testing and analysis of results to assist in developing a production architecture for the application. o Have the necessary skills to perform configuration management, risk analysis and contingency planning and work with designated security staff to assist in performing security reviews and audits. o Must be able to support system specific network and storage configuration as well as implement new additions and changes for these areas. o Must understand the context of security auditing and best practice. o Must be project oriented and be able to meet deadlines within an IT environment o Must be able to work independently and design and deploy solutions to complex technical problems. o Must able to analyze a problem and provide a scripted solution to deploy in a standardized method. ... Read more »
2010-08-31 10:20:28
This help desk specialist Position Features: free parking great working environment opportunity for advancement Immediate need for help desk specialist seeking free parking, great working environment and opportunity for advancement. 3 years customer service support, 1 year IT support experience and flexible schedule. Will be responsible for tier 2 phone support, trouble shoot desktop issues, and support end users for Computer/IT Services company. Great benefits. Apply for this great position today! ... Read more »
Systems Administrator - SharePoint
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. May perform one or more of the following: Highly motivated individual responsible for the installation, configuration, management, education and training for Microsoft® Windows® SharePoint® 2007 and Enterprise Project Management (EPM) applications for the Transportation Solutions Group (TSG). Oversee and champion the use of these tools throughout the organization, including employees, contractors, partners and clients to centralize communications, improve collaboration (team discussion, wikis, and blogs and other technical enhancements), increase individual and team productivity in performing bids, documentation flow, and project schedules as well as the entire suite of program and project activities. Oversee the administration, configuration, management and security requirements for these tools for users at all levels within the organization including all TSG international locations General Job description: Champion, train, educate, audit, monitor and drive the efficient and effective utilization of the Microsoft® Windows® SharePoint® 2007 and Enterprise Project Management (EPM) applications throughout the TSG organization. Identify and create the demand for additional functionality, such as collaboration tools and workflow (wikis, blogs, team discussions, lists, etc) to improve the efficiency of project teams, work flow and enhanced communications within TSG. Promote usage among employees both domestic, and international, at all levels within the organization from administrative to executive including employees, contractors and external clients in order to centralize information, documentation and announcements. Work as part of a 2 person team with management responsibilities for personnel in Bangalore, India. Work as part of a 3-5 person team in a general systems administration setting Must be able to assist in general systems admin work when requested Must be able to work with off-site administrators including international locations. Must be able to assist users globally. Serve as the TSG liaison with the OCIO’s office to ensure their compliance with the “Intra-Company Compensation Agreement for Enterprise Project Management, Collaboration and Portal Services Microsoft Office Project Server and SharePoint Server”. This interface agreement ensures that the OCIO offers a corporate solution for EPM and SharePoint Services for the TSG organization. Manage and administrate applications and their corresponding or associate software. Coordinate the setup and troubleshooting of off-site user accounts, permissions, and access rights with appropriate agencies. Assess need for any system or application reconfigurations (minor or significant) and execute them as required. Recommend, schedule, and perform software improvements, upgrades, and/or purchases. Interact with vendors, outsourcers, and contractors in the course of obtaining software products and services. This includes vendors for translation services in a minimum of 5 different languages. Technical Experience with SharePoint 2007 and 2003 in a corporate setting Experience with SharePoint/MOSS enterprise deployments Experience with Enterprise Project Management (EPM) in a corporate setting Experience with Office SharePoint Designer or Visual Studio. Experience creating custom workflows STSAdmin, Powershell, and other command-line experience for managing team sites Administer and maintain end user accounts, permissions, and access rights. Coordinate the setup and troubleshooting of off-site user accounts, permissions, and access rights with appropriate agencies. Experience with managing a Windows 2X AD domain Data security Perform periodic network and security audits Interact with the OCIO’s office for security and vulnerability scans Administer and maintain end user accounts, permissions, and access rights. Education and Typical Years Experience 3-5 years related systems administration/technical support experience. 2-3 years experience with installation, configuration and rollout of SharePoint and EPM applications - including installation, rollout and training, within a 300+ user organization. Bachelor's or Associate's degree in a related field, or equivalent work experience, and/or certifications is highly preferred. Ability to interoperate with other systems and administrators on different platforms is a plus. Must have excellent communication skills and be able to effective instruct those in various positions within the organization – from administrative to executive, contractors to external customers and international organizations. Experience managing subcontractors and subcontracts Exhibit some training and education experience. Possess excellent communication skills Special Requirements Highly self-motivated and directed. Strong customer service orientation. Strong training and interface skills for all levels within organizations, including executives, developers, project managers etc. Be available for after-hours work on a periodic basis as-needed. Adept at presenting, reading, writing, and interpreting technical documentation and procedure manuals. Keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
** Oracle Payroll Administrator - Full time perm
2010-08-31 10:20:28
This is a full time position w/ benefits etc., WE WILL NOT RESPOND TO CONTRACTING OR STAFFING COMPANIES. Thanks!Description========* Implementing an ERP System* Assisting in executing test scripts in ERP systems* Reviewing and analyzing extracted information from source systems to systems being developed, using innovative ways to validate data, identifying errors and assisting in determining the cause* Investigating conversion issues and working with a team to resolve* Cost Accounting as it relates to personnel charges* Validating developed reports, interfaces and conversions to functional specs* Assisting in Integration Testing for Payroll related interfaces* Conducting Parallel Payroll Testing, identifying variances and correcting them* Providing or assisting in preparing training documentation* Assisting in Operational Readiness* Preferred candidates will also have experience in Oracle Payroll, Oracle Labor Distribution and a working knowledge of Kronos Workforce Timekeeper, an Electronic Time Reporting & Management System (ETRMS) ... Read more »
2010-08-31 10:20:28
Position Description A dynamic IT company in Rockville, MD is seeking a Technical Writer familiar with developing web-based applications. The candidate will assist in preparing requirements specifications, design specifications, marketing material, user manuals, training materials, proposals and reports, edit functional descriptions. The candidate will interface with clients to determine needs, analyze and interpret technical information and design appropriate text; conduct research of technical manuals and journals to increase understanding of document requirements; select appropriate formats, develop detailed outlines and write text; provide editing assistance and revise existing documentation as needed. The Technical Writer will also maintain content for the corporate web site and create and edit marketing materials. The candidate should be able to write programs in HTML and utilize web development tools such as Dreamweaver or MS FrontPage. This individual should also have excellent communication and strong technical writing skills. The individual must have a Bachelor*s degree or above. A team spirited person with ability to work independently is desired. Candidate should be prepared to show writing samples. Principal Responsibilities: 1. Develop, write, and maintain technical documentation and marketing material along with supporting materials relating to web-based applications. 2. Extract product information from technical specifications and interaction with the engineering team and clients. 3. Develop, write, and maintain help system content for the applications. 4. Create effective graphics, flow charts, and diagrams for inclusion in documentation. 5. Prepare documents following standard guidelines for technical publications. 6. Develop standards for maintaining documentation quality within GNSI. Knowledge, Skills and Abilities: 1. A track record of creating effective, clear and concise documentation. 2. Ability to organize disparate information from multiple sources into coherent content. 3. Ability to write for multiple audiences. 4. Ability to meet deadlines and project goals. 5. Ability to prioritize responsibilities and work independently. 6. Edits and proofreads technical materials using standard editing marks. 7. Exceptional communication skills. 8. Ability to work effectively as a member of a team. Local applicants please. Relocation expenses not included. ... Read more »
*** SDLC Technical Writer and Documentation Administrator MD US ***
2010-08-31 10:20:28
Ajilon Consulting is a global provider of IT solutions with 40 years of experience and offices throughout North America, Europe, and Australia. We support clients' immediate and long-term business needs by delivering a wide array of consultative IT services and by providing contingent consultants on an individual or group staffing basis. Our contingent consultants possess IT skills that supplement internal client resources during workload peaks, fill critical areas of expertise, and staff mission critical projects. With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients. Duties: 1. Plan project documentation 2. Assist in the development and editing of technical and non-technical SDLC documentation 3. Assist in the maintenance of technical and non-technical SDLC documentation 4. Maintain a log with versions of all project documentation 5. Organize all project documentation on the project?s secure server and collaborative portal 6. Develop project portal pages communicating project status 7. Distribute project documentation as necessary REQUIRED SKILLS and BACKGROUND: 1. EDUCATION – BS or MS degree in English or writing 2. Minimum of five (5) years of experience developing technical IT SDLC documentation 3. Minimum of two (2) years of experience in preparing and editing IT project documents, standards, end-user manuals, and training manuals. Also includes researching for applicable standards. 4. Minimum of two (2) year experience with portal content development and management. ... Read more »
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Job Description: Hiring Manger needs to provide a specific, precise and detailed description of what the requirements of the position are on a day to day basis. Functional Description: ACS is in search of an experienced Technical Writer / Editor to join a team in Essex / Elkridge Maryland responsible for providing clear, concise documentation of current, modified, or newly designed applications. This individual will be part of a team whose primary responsibility will be to create and maintain all project documentation, as well as project documentation libraries. Additionally, this individual will share responsibility with the QA department to document processes and procedures, and with the Training team to create end-user documentation. Responsibilities: Develop clear, concise documentation of applications under development, modification, or maintenance by ACS for our client. Design and develop accurate end user documentation Analyze business processes to determine gaps in knowledge and procedure in transitioning to any new applications. Establish and maintain project documentation libraries including the use of version control Review and edit project and organizational documentation for accuracy and completeness as directed Participate in peer reviews of project and organizational documentation as required Work with the Quality Assurance department to document new or modify existing processes and procedures when required Produce meeting minutes, including updates to Action Items. Required: 5+ years experience working in an Information Technology (IT) environment developing project/process documentation Excellent oral and written communication skills. Ability to interface effectively at all levels within the project team and the organization, both internal and external to ACS. Strong understanding of software development life-cycle (SDLC) types (waterfall, iterative, etc.) and phases (initiation, planning, etc.) Reliable, self-motivated, and focused on high-quality delivery of work products Superb organizational and time management skills Bachelors Degree in Business, Journalism, or other related field. Special Requirements Experience with government operations Overtime may be required to meet client deadlines Experience using Microsoft SharePoint Working knowledge of IBM Rational Unified Process Suite Working knowledge of Clarity Basic understanding of the Capability Maturity Model Integration (CMMI) Familiarity with SABA and/or other LMS tools ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. All other duties as assigned. ... Read more »
Technical Editor for Scientific -Technical Material for Technical Publications
2010-08-31 10:20:28
Technical Editor for Scientific -Technical Material for Technical Publications WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Technical Editor for Scientific Technical Material JOB DESCRIPTION: CDI Government Services is seeking a Technical Editor who is very experienced with Scientific Material, for Technical Publications. This long term assignment with our client located in near Columbia, MD, and does have the potential for direct hire. Job Description: Participate with a team that consists of a Page Layout Specialist and a Graphic Artist to produce publications, presentations, and proposals. Responsibilities will include the following: - Edit documents online and in hard copy form using standard proofreading markup - Lead the team in the coordination and assignment of tasks to complete publications, presentations, and proposal production processes. - Use page layout software to compose documents. - Use PowerPoint to create slides - Complete required production paperwork and job tracking information related to tasks. Requirements: * B.S. degree in English, Journalism, Communications or a technical field. * At least 8 years experience with scientific or technical documents. * Experience with significant experience with editorial styles like Chicago, AP and GPO * Proficient with the following Software MS Office Adobe Creative Suite Adobe Acrobat Adobe In Design Active DoD Secret Clearance is preferred. All Candidates must be clearable Note: Due to ITAR regulations you must be eligible for a DOD clearance, which requires US Citizenship. SOMEONE WITH AN ACTIVE SECRET CLEARANCE OR HIGHER IS HIGHLY DESIRED. CDI does offer a benefits package that includes vacation, holiday and other company paid benefits. Pre-employment screening and background check will be required for facility access. ... Read more »
Report writer Technical Writer
2010-08-31 10:20:28
Report writer Technical Writer WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Report Writer Technical Writer JOB DESCRIPTION CDI Government Services Report Writer Technical Writer CDI Government Services needs an IT Report Writer for an assignment with our client located in Howard County Maryland. You need to have strong SQL and MS Office skills. We offer vacation, holiday and other company paid benefits. You need a Bachelors degree in Information Technology (IT) or related field or a combination of some college level coursework and equivalent years of professional work experience in the computer field. • 5+ years of technical experience writing reports and performing trend and data analysis. • Strong SQL query skills required, other helpful experience to include Sql Server - Oracle, mySql, and postGres • Strong Excel skills required, especially with database queries, pivot tables, charting, and statistical computations • Experience with PowerPoint to incorporate Excel charts and tables Desired: • Familiarity with ticketing systems, especially CA Technologies, would be desirable • Familiarity with Help Desk/Call Center environments and metrics would be desirable • Knowledge of SharePoint and especially data view web parts would be desirable You will Provide report writing for the Information Technology Services Department. Generate advanced queries to capture reporting data from CA Service Desk for operational areas across ITSD. Interact with team members internal and external users to define and understand reporting requirements. Document report designs in a clear and concise manner. We need someone with a BS You must be able to qualify for a DOD clearance so due to ITAR regualtion only US citizens can work at the facility. CDI will conduct a drug test and background investigation. TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
2010-08-31 10:20:28
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. Job Description: Hiring Manger needs to provide a specific, precise and detailed description of what the requirements of the position are on a day to day basis. Functional Description: ACS is in search of an experienced Instructional Designer to join a team in Elkridge Maryland responsible for providing learning solutions for current, modified, or newly designed applications. This individual will be part of a team whose primary responsibility will be to design, develop, and deliver training and training materials. This team will also be accountable to implement and effectively use the full capacity of an LMS and authoring tools. The Instructional designer will design, develop, and implement learning solutions for delivery in real, on-line, and blended learning environments. Learning solutions may include: elearning courses instructor-led training end-user guides videos software simulations PPT presentations Flash animations audio recordings Additional duties include: Analyze business processes to determine gaps in knowledge and procedure in transitioning to any new applications. Participate in peer reviews of documentation as required Work with the Quality Assurance department to document new or modify existing training processes and procedures when required Required: 5+ years experience working in an Information Technology (IT) environment developing blended learning solutions. Excellent oral and written communication skills. Ability to interface effectively at all levels within the project team and the organization, both internal and external to ACS. Strong understanding of software development life-cycle (SDLC) types (waterfall, iterative, etc.) and phases (initiation, planning, etc.) Reliable, self-motivated, and focused on high-quality delivery of work products Superb organizational and time management skills Bachelor’s degree in Instructional Design, Education, Communication, Organizational Design, Psychology, or other equivalent curriculum that focuses on learning. Special Requirements Minimum of 3 years experience in the design and development of web-based learning. Minimum of 5 years experience in the design and development of adult learning programs. Working knowledge of authoring applications, Flash, image editing software, and other software used in developing web-based learning. Experience with using an LMS. Experience delivering training. Basic understanding of the Capability Maturity Model Integration (CMMI) Experience with Government Operations a plus ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. ... Read more »
2010-08-31 10:20:28
Technical Writer Contract to Hire The position will support an IT organization?s Documentation Team. The products developed by this team include, but is not limited to: Presentation of Management Briefs, User Manuals, Training Manuals, Reference Manuals, Handbooks, Release Notes, Lifecycle Documentation, Test Plans, Brochures, Guidelines, Training Presentations, Online Help, Standard Templates, and Website Content. This team provides writing, editing, and documentation services for IT/IM products and services, including software and Web site products. Roles and Responsibilities: • Work with senior management to develop and distribute standard corporate communications. • Develop and implement a branding strategy for the organization to include developing a Corporate Style Guide. • Perform software and web site design and requirements analysis. • Assist with the testing software for interface usability and functionality (including Section 508). • Assist with test plan development. • Write, revise, edit, and proofread user documents explaining how to use the software or Web site. • Convert and enhance documents for electronic publishing in accordance with standards. • Establish and maintain document configuration control. • Maintain a document archive library. • Ensure consistency of use of corporate style throughout organization?s documentation. • Ensure quality control of all written materials, both internal and external. • Create and maintain corporate organization external (customers) and internal (employees) image to include articles, press releases, photos, and awards. • Develop professional layout designs for presentation/documentation products including logos, cover art, technical illustrations, instructional design, visio diagrams, etc. • Develop advanced computer-based training aids. • Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. • Edit, standardize, or make changes to material prepared by other writers or personnel. • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. • Select or create photographs, drawings, sketches, diagrams, and charts to illustrate material. • Observe production, developmental, and experimental activities to determine operating procedure and detail. Minimum Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • High School diploma. • 7 years of relevant experience in similar technical writing capacity. • Experience in use of Microsoft products to include: Excel, PowerPoint, Visio or equivalent diagram tools. • Experience with Photoshop and tools to create CBTs. • Knowledge of web technologies such as html, xml, etc. • Ability to work independently and with a team of writers. • Ability to interface, interview, and document customer?s requirements to evolve training/documentation products. • Excellent verbal and written communications skills. • Must be able to obtain and maintain a Position of Trust (not required to start work). • Due to ITAR compliance, this position requires U.S citizenship. Preferred Qualifications: Candidates with these desired skills will be given preferential consideration: • Bachelor?s degree • 3 years experioence • Experience with DoD technical writing for Test Plans, Memorandums, Press Releases, etc. • Experience/Knowledge of DoD standards such as Section 508. • Experience or ability to assist with graphic art. ... Read more »
2010-08-31 10:20:28
Senior Lease Administrator Bethesda - upper $60's to 70k + 15% bonus potential + 750 stock option potential. Seeking a Senior Lease Administrator. Responsibilities include assisting the Manager, Lease Administration in managing the work flow of the department, serving as Special Projects specialist, setting up buildings in Timberline, training new employees, abstracting leases and amendments, recording all notice dates, rights, contacts, options, payment information, corresponding with tenants regarding lease requirements, setting up and maintaining existing leases in Timberline, billing rent increases and expense recoveries, tracking gross sales and calculate percentage rent, providing assistance to tenants regarding lease information and billing inquiries, reconciling tenant accounts, investigating and resolving payment and non-payment issues pertaining to recoveries, assisting property managers with preparation of the revenue budget, sending reminder/late and default letters, communicating with attorney regarding defaulted tenants, calculating straight-line rent for the portfolio. Qualified candidates must have 4+ years experience in Lease Administration, 2+ years supervisory experience, Strong investigative and analytical skills, detail-oriented, ability to multi-task Excellent verbal and written communication skills, ability to work independently, Proficient in MS Office, basic understanding of cost accounting and accounting principles, and experience in common area maintenance reconciliation. Timberline experience preferred. ... Read more »
LITIGATION ATTORNEY-Staff Counsel
2010-08-31 10:20:28
Job Summary Provides full or specialized legal services to one or more departments or specialty. Has ongoing relationship and accountability for the department being served. Is an operational specialist and legal expert in the organization. Work assignments consist of major legal tasks involving problems of recognized complexity and facts that are occasionally in question for which considerable legal judgement, experience and independent reasoning are required. Handles cases with extra contractual damages. This includes trying cases. Essential Duties & Responsibilities 1. Counsels management to avoid legally unsound decisions or plans and when changes in the law occur. 2. Supervises preparation of the defense in litigation. Works with outside counsel to develop the defense; briefs and guides them and supervises their work. Directs outside counsel on whether a case should be tried or settled. 3. Tries cases including court appearances, prila preparation, motions, discovery and negotiations. 4. Provides research, legal analysis, factual information, counsel and guidance on legal questions or issues. 5. Prepares position papers on various legal issues and interpretation of contractual provisions. 6. Trains department staff on appropriate procedures (e.g., claims, etc). 7. Periodically works with external clients while resolving legal issues. Responds to government regulatory agencies. May perform additional duties as assigned. Reporting Relationship Director or above Skills, Knowledge & Abilities 1. Advanced knowledge of the theories, principles, practices and procedures of litigation management within an insurance organization. 2. Excellent verbal and written communication, negotiation and presentation skills. 3. Strong negotiation, consultative and facilitation skills with the ability to effectively interact with all internal and external business partners, 4. Ability to exercise independent judgement, and to work with and maintain confidential and sensitive information. 5. Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues. 6. Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results. 7. Knowledge of Microsoft Office Suite and other business-related software. Education & Experience 1. Bachelor's degree with JD, and admission to the bar of at least one state. 2. Typically a minimum of seven years of claims and/or law firm experience with a proven track record of results. Professional liability litigation experience highly desired. ... Read more »