2012-02-07 10:19:17
*This is a defined term position that can be located in Marlboro, MA* Summary The overall objective of this Business Systems Analyst II position is to participate on a project team responsible for implementing a global Learning Management System for indirect labor. As an Information Systems project team member, this role will have the opportunity to perform project activities related to multiple phases of the systems development life cycle. This role will work with internal and external project team members, and will play a critical role in working directly with the business community in documenting their business requirements for the system, and in creating required project deliverables per our Global Systems Methodology. Responsibilities · Facilitates the definition and documentation of detailed business requirements by partnering with the business community to understand requirements · Participates in a Discovery Session to define the scope of the project · Utilizes information systems to improve efficiency and makes recommendations regarding implementation of new systems that will best meet customer and company requirements · Works with the business, the vendor, the development and software quality assurance team members to ensure requirements are complete · Works closely with the development team to assure a timely solution according to the specifications and implementation of business needs · Assures quality of the systems by developing and executing test specifications, and implementing test and quality plans, while working with the Project Test Lead and quality assurance team members · Resolves issues related to the project by working with project team members to find acceptable solutions · Provides regular status updates to Project Leads and Management · Consistently follows a defined systems development life cycle methodology · Creates and provides quality training material for user assistance and system usage · Guides project implementation of systems by creating and communicating well-written documentation and presentations · Manages system development or process improvement projects by applying basic project management methodology ... Read more »
2012-02-07 10:19:17
Purpose: The Sales & Marketing Information Systems (IS) Team is seeking a highly motivated and creative individual to provide process and system support to our internal sales & marketing customers. This entry level position will be in the IS department and act as a business process partner to the Sales and Marketing organizations. The position will support the pricing, contracts and rebates system solutions to meet the business requirements of BSC. This individual will actively partner with IS department and business stakeholders providing assistance to functional users – including gathering and responding to system inquiries and enhancement requests. The individual will act as a liaison between the business and the technical team to ensure that user needs are translated properly into system functionality. This position is also responsible for testing system changes meet requirements, and drives deliverables to a pre-determined time frame. The Sales & Marketing IS Team works together to design, develop & maintain the pricing, contracts and rebates systems which supports 120+ people in across 6 US locations, consisting of contract administrators, sales operations, finance and pricing analysts, for all pricing strategies within the United States. Key Responsibilities: Work with configuration analyst, technical team and vendor (if required) to translate the requirements into the desired system change. Create test plans, coordinate user testing and perform system testing, and document test results. Provide production support services to the business and functional users, which includes addressing, troubleshooting, and resolving user issues. Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions. Develop solutions to routine technical problems of limited scope. Creates and provides quality training material for user assistance and system usage. Guides implementation of system changes by creating and communicating well-written documentation and presentations. Works closely with the development team (internal and external) to assure a timely solution meeting the specifications of customer business needs. Assures quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IS quality processes. Utilizes information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements. Provide ongoing user assistance and communication to support business applications ... Read more »
2012-02-07 10:19:17
Sr Business Analyst CDI is seeking skilled Sr Business Analyst for Westborough, MA with occasional travel to Canada. Work collaboratively with business subject matter experts to document business requirements & work flows - Review and identify business rules and requirements embedded in current application. - Work within a team to identify business process flow improvements - Work with the project team to understand the technical requirements as related to the business - Assist in the generation and communication of project deliverables - Translate business requirements into recommended solutions - Understand and articulate acceptance criteria and testing (QA) - Strong communication skills is a key requirement as the project work involves significant collaboration with the business reps. - Energy and/or retail application project industry experience will be a definite asset. - Able to work either independently or on a team in a fast-paced environment. - Oil/Gas experience preferred. CDI is an Equal Opportunity Employer ... Read more »
Techno Functional Oracle CRM Analyst - NEEDED NOW!!
2012-02-07 10:19:17
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change and CDI can help. We have an immediate need for a Techno Functional Oracle CRM Analyst. Job Description: Open seat description: The candidate will be a strong Technical and Functional Oracle CRM analyst with a minimum 4 years of experience supporting eBusiness suite through the entire lifecycle. This person will be responsible for direct client facing support activities, will lead a team of onsite and off-site resources on a 24x7 support engagement and will report to an onsite project manager. The candidate needs to have an extensive knowledge of the intricacies of Oracle eBusiness suite 10.5/11i Duration: 12 months Location: Westwood, MA Note: Only candidates who can work on W2 will be considered TAKE ACTION! Why wait another day! It is time to act! Apply NOW and join the CDI Team today. ... Read more »
Procurement Representative Needed ASAP!
2012-02-07 10:19:17
Adecco is currently seeking a Procurement Representative in the greater Boston area. Duties include: •AP & PO Supplier Cleanup, Extract and execute data enrichment. •Primary interface and providing support to the Business Validation Team groups during the data cleansing, validation effort, and data loading and migration process. •Maintain issues log/database; track and follow-up on issues for Supplier conversion effort •Enter ?enriched? data either into 11i or a staging database. •Coordinate & follow-up with GPS to ensure we receive all the ?enriched? data and it?s complete, and validated by GPS •Coordinate with GPS and Shared Services to ensure we maintain up-to-date data (changes made to data on an on-going basis) •Coordinate obtaining all supplier data for conversion (AP, PC, CLASS & Travel) into the Hub. • Create & maintain supplier conversion database ... Read more »
Global Compliance Monitoring Manager I - 40075
2012-02-07 10:19:17
The Manager, Global Compliance Monitoring will be responsible for overseeing, maintaining and implementing components of a comprehensive compliance monitoring program.Ideal candidates will have strong analytical, quantitative and project management skills and have experience monitoring risks related to regulations applicable to the medical device industry (e.g. the anti-kickback statute, Foreign Corrupt Practices Act, etc.).Candidates should also have experience providing direction and guidance to subordinate team. Key Responsibilities ·Oversee, maintain and execute components of a comprehensive compliance monitoring program, including monitoring associated with the Code of Conduct, risks related to regulations applicable to the medical device industry (e.g. the anti-kickback statute, Foreign Corrupt Practices Act, etc.) and other Global Compliance standards and procedures. · Scope plan, and execute several large-scale monitoring initiatives from development through execution with minimal supervision · Define project goals, meet schedules, resolve issues, develop performance goals and act as an advisor on comprehensive compliance monitoring program. · Present updates, findings, and recommendations to internal counterparts and business unit leaders at all levels of the organization as needed for project assignments · Assess existing as well as develop new tools and processes related to key controls and business risks. · Establish operating policies and procedures that may have a company-wide effect on monitoring processes and protocols. · Work with Sr. Manager of U.S. Monitoring and Director of Investigations, Auditing and Monitoring to recommend modifications to organizational policies and/or training as a result of compliance monitoring findings. · Document compliance monitoring, including maintaining and archiving work papers. ·Maintain a high degree of interest in professional development.Attend relevant compliance training sessions and conferences and maintain ongoing professional credentials (e.g. CPA, J.D., etc.). Quality Systems Duties and Responsibilities · Demonstrate awareness of the company’s commitment to patient safety and product quality. · Ensure all actions and all work product complies with the company’s commitment to quality and regulations governing the corporate quality program. · Model Global Compliance commitment to “Integrity in Everything We Do.” ... Read more »
2012-02-07 10:19:17
We are seeking high caliber executive assistants with at least 10+ YEARS supporting top leaders such as CEO's and other senior executives. Must be proficient in all MS Office applications. (Testing on these applications will be required.) Previous experience in the following areas are essential for consideration: drafting meeting agendas, business announcements, creating and preparing presentations, screening/responding to calls, completing monthly reporting tracking for business management, assessing executive calendar and appointment balancing, booking global travel, attending executive briefings, documenting minutes, follow-up on status updates against action plans, plan/organize large internal/external events. *Bachelors Degree in business management is preferred* We service a premiere medical company that has various locations. ... Read more »
2012-02-07 10:19:17
Inventory Coordinator Entry level position - Assists with material allocation planning. -Assists in developing processes for controlling inventory management. -Performs basic system training for technicians, assemblers and engineers. -Assists with non-standard material transactions and movements. -Assists in coordination, execution and reporting on cycle count and audit programs. -Monitors and resolves less complex inventory discrepancies. Refers unresolved issues to senior inventory coordinator Education/ Experience Required or Desired: -High School\GED or College Grad -1-3 Years experience -Material or Inventory back ground ... Read more »
Project Administrator Needed ASAP!!!
2012-02-07 10:19:17
Adecco is currently seeking a project administrator for a financial institution in the greater Boston area. ** All candidates must know No vacation time can be taken during this contract time. Must be able to work every business day ** Create a central Market Data Contract Repository database by reviewing executed contracts and extract predetermined relevant Meta Data. Contracts are all Market Data related, so an understanding or genuine interest in market data and distribution of financial information will be an advantage. The project operates with a tight deadline, so a strong candidate will be a quick learner who excels under pressure. Positive demeanor, combined with a persistence to get a job done will be key. Candidate should have the expertise to distinguish between many types of governing documents, from Licensing Agreements, to general Master Agreements to Statements of Work.?. ... Read more »
Transportation & Logistics Manager II - 39814
2012-02-07 10:19:17
Purpose/Role Statement The primary responsibility of this position within BSC’s Supply Chain Engineering organization is to successfully manage and/or execute special projects. Projects will focus on reducing cost, improving operational capabilities, and/or increasing resiliency of BSC’s supply chain. In addition, this position may be involved in projects that help define BSC’s supply chain strategy. . Key Responsibilities Project work will include: · Structuring analyses · Conducting analyses, including data gathering and analysis · Synthesizing and testing results · Developing presentations that explain and justify the recommendations they make · Presenting results to senior managers · Leading or working as a member of the team charged with the analysis or implementation of the recommended changes This person may work as an individual contributor, as part of a cross-functional team, or as the leader of the team (essentially in a project manager role), depending on the situation. He/She may have other people, either from other functions or from the Supply Chain Engineering group working for him/her on any given project. Scope of work could include any issue affecting BSC’s supply chain company-wide, including planning, sourcing, and distribution operations. Build Quality into all aspects of their work by maintaining compliance to all quality requirements. ... Read more »
VP of Operations - Burlington, MA
2012-02-07 10:19:17
VP of Operations - Burlington, MA $150K FYE Our client is a privately held international company with multiple locations across the globe. They have been in business for more than 40 years and are a leader within their manufacturing industry. The VP will report directly to the President and will oversee the Customer Service, Financial/Admin and Service Departments. Responsibilities: *Develop a customer focused Sales and Service team *Optimize communication and workflow between the three departments as well as the Sales Department *Oversee HR functions of each department *Coordinate IT systems and processes within organization *Develop maximum use of modern technology with a view towards paperless operations *Implement and maintain company wide ?quality culture? with emphasis on continuous improvement *Ensure a safe and healthy work environment for all employees and visitors *Direct management of the Customer Service team *Standardize processes and optimization of workflows within department (including sales order processing, purchase order processing and sales invoicing) *Manage sales support function (including quotation generation, production of sales reports and statistics and circulation of marketing information) *General management of local inventory and logistics processes *Manage the F&A team with leadership from Department Manager *Standardize processes and optimize workflows within department (including payroll, employee benefits administration, HR, banking, customs, tax, financial reporting, general ledger, fixed assets, financial forecasting, accounts payable, accounts receivable, credit risk analysis, customer payment applications and physical inventory checks) *Ensure compliance with USA commercial, employment, financial and tax laws *Manage the Service team with leadership from Service Manager *Standardize processes and optimize workflows within department (including repair evaluations, service repairs & warranty repairs both at Corporate and customer?s sites). Requirements: *Demonstrated leadership skills - The ability to inspire, motivate and manage a team to achieve a high degree of corporate goal fulfillment *5 - 10 years of team management experience *Bachelor?s degree *Ability to define and implement strategies *Experience in developing policies and procedures *Proactive and self-managing *Excellent organizational and work prioritization skills *Able to travel within the USA and overseas as needed ... Read more »
Analyst/Sr Analyst, Market Research
2012-02-07 10:19:17
Company Information: At Millennium: The Takeda Oncology Company; "We Aspire to Cure Cancer". Millennium is a leading biopharmaceutical company focused on oncology that combines the agility, ideals and camaraderie of a start-up with the resources of Japan's largest pharmaceutical company. The result is a creative, entrepreneurial environment where quality science and making a difference in patients' lives are the priorities. Here, employees who share a drive and commitment to innovation for the benefit of oncology patients find their ideas, experience and contributions are valued and rewarded. Millennium offers great benefits, a friendly and respectful atmosphere, and a culture that promotes flexibility between work and life and encourages employees to give back to their community. Position Summary: The analyst/senior analyst will play an integral role in supporting market research efforts associated with VELCADE. This person will work closely with other members of the market research team to provide unbiased, objective, in-depth understanding of the market, customers and competitors, helping to shape the marketing/sales strategies and tactics. Duties and Responsibilities: ? Partner with the brand team to identify information need and develop market research/data analysis plan ? Conduct primary and secondary market research with minimal supervision ? Manage the research vendors to ensure alignment with project objectives ? Develop summary reports and present to brand team and senior management. ? Provide recommendations on marketing strategies and tactics based on research insights and data analysis ? Assist with revenue forecasting and perform ad hoc data analysis Qualifications: Basic Qualifications: ? Bachelors Degree with a minimum of 2 years experience in pharmaceutical market research. ? Knowledge and experience in qualitative and quantitative market research methodologies ? Strong analytical and communication skills Preferred Qualifications: ? Experience in product marketing, field sales or other relevant commercial functions within the pharmaceutical/biotech or consulting industry a plus. ? MBA preferred ? Oncology market experience a plus Want to learn more about us? ... Read more »
2012-02-07 10:19:17
View docs Job Details: Will be required to synthesize potential drug candidates in a multi-disciplinary environment under the general direction of a research scientist.; Skills: ; synthetic organic chemistry experience gained through academic or industry internships or research ; BS or MS degree in chemistry with at least 2 years experience ... Read more »
Prin Pre Clin Research Assoc - 39692
2012-02-07 10:19:17
Purpose/Role Statement A senior level position in Pre-clinical Research, this position participates in the planning, designing and executing of high quality pre-clinical studies to ensure safety and effectiveness of BSC products, and support regulatory submissions. Manages the execution of multiple studies and interfaces with a variety of internal and external stakeholders. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Some level of supervisory role, working through others on projects may apply. Independent scientific analytical interpretation and recommendations to drive company scientific direction. Communication of scientific outcomes to the Core teams and PC management, and business units. Key Responsibilities Perform as member of core team to make recommendation for model choice and experimental design to meet project team objectives based on experience and literature. Extensive review of existing literature and previous preclinical studies to result in thorough understanding of the current state and understand BSC project position in relation to current literature. Make recommendations based on literature. Become subject matter expert in assigned project areas. Demonstrate creativity in design to meet project objectives. Communication of study design, intent and rationale to teams and management. Independent scheduling within project timeline; communication of preclinical expectations and resource needs to core team through director level and CRO. Monitor study budget and communicate variances to core team leader and functional manager. Independent data analysis related to project objectives and driving decisions, and compilation and completion of reports. Analysis of project data (series of studies) and interpretation to support regulatory submissions. Design study endpoints independently to address risk mitigation and safety. Attend professional meetings and summarize data and its effects on BSC projects from preclinical perspective. Communicate on appropriate level with physicians, core team members, management, and subordinate personnel. Authors or reviews regulatory/pre-clinical submissions as appropriate. Quality Systems Duties and Responsibilities Establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System and the appropriate regulations for the area supported. Ensure employees are trained to do their work and their training is documented. ... Read more »
Sr Legal Specialist - SEC - 39721
2012-02-07 10:19:17
Senior Corporate Legal Specialist(SEC experience) - Natick Global Headquarters Takeyour legal career to the next level at Boston Scientific. We are looking for a well-rounded, seasoned professional with Paralegalbackground andstrong SEC experience to join this dynamic team. This role willoperate ina fast-paced environment with many opportunities to growprofessionally and be challenged. Role Responsibilites: Provide legal support and service relating to Boston Scientific's SEC, NYSE, governance and other corporate regulatory compliance activities, including preparation and review of the Company's periodic reports, registration statements and other regulatory filings. Also provide support with respect to related party transactions and Section 16 compliance on behalf of the Company's directors and executive officers. Assist corporate attorneys and business/functional groups with the preparation and negotiation of agreements with other parties. Provide support to corporate attorneys and business/functional groups on legal matters relating to the Company. ... Read more »
Employment Law Paralegal Needed!
2012-02-07 10:19:17
Are you a paralegal looking for new opportunities? Are you highly motivated and ready to work in a fast-paced in-house legal environment? Then Adecco may have the right job or YOU! Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement and career services, training and consulting. We seek those motivated to make change and know that as partners we can help them to shape and achieve their personal and professional goals. RIGHT NOW Adecco is looking for qualified candidates interested in a Employment Law Paralegal position. The successful candidate will provide paralegal support for Employment, Benefits, and Labor Law Department. This includes performing all activities related to litigation of employment claims and labor grievances/arbitrations; representing the Company and serving as a liaison to federal, state, and local agencies and courts; assisting with research on employment laws and HR policies; analyzing company policies/practices/procedures/programs/structures and assisting with changes/updates, as needed; processing and maintaining documentation, files, and reports; assisting with the development of training and reference materials; providing support and counsel to professional staff, including training and developing staff members to perform all the aforementioned functions. Involves regular contact with management, outside counsel, and government officials. Works independently with minimal supervision. Interested and qualified candidates please submit your resume as soon as possible! This position will go fast! www.adeccousa.com Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement and career services, training and consulting. We seek those motivated to make change and know that as partners we can help them to shape and achieve their personal and professional goals. ... Read more »
2012-02-07 10:19:17
Are you a marketing analyst looking for a new opportunity? Are you a techinical wiz with experience in Excel, Sharepoint, and Cognos? Then Adecco may have the perfect opportunity for YOU!! Adecco is currently looking for a Marketing Analyst to fill one of our clients job openings. The candidate's primary responsibilities will include working closely with the Category Insights Team to create various reports, summarize and analyze data concerning product performance, new product concepts, and programs. Qualified candidates will be proficient in Cognos and also have a background in Product Performance Analytics. ... Read more »
Oncology Sales Specialist - Portland, Oregon
2012-02-07 10:19:17
Company Information: At Millennium: The Takeda Oncology Company; "We Aspire to Cure Cancer". Millennium is a leading biopharmaceutical company focused on oncology that combines the agility, ideals and camaraderie of a start-up with the resources of Japan's largest pharmaceutical company. The result is a creative, entrepreneurial environment where quality science and making a difference in patients' lives are the priorities. Here, employees who share a drive and commitment to innovation for the benefit of oncology patients find their ideas, experience and contributions are valued and rewarded. Millennium offers great benefits, a friendly and respectful atmosphere, and a culture that promotes flexibility between work and life and encourages employees to give back to their community. Position Summary: An Oncology Sales Specialist represents Millennium to formulate and implement the strategies that will result in the achievement of short and long term product and company objectives. Duties and Responsibilities: The Sales Specialist will analyze the market and initiate action to be recognized by customers, peers and managers as having expert knowledge of customers, oncology, VELCADEo and other Millennium products and competitive products in the oncology field. Requiring use of discretion and independent judgment, responsibilities include, but are not limited to: - Formulate and implement effective marketing strategies to achieve all assigned sales and company goals - Development and implementation of territorial business plans - Development of budget and financial management of assigned territory - Development of strategies to make excellent use of marketing materials and programs - Initiation of activities resulting in expanded business opportunities for Millennium - Formulation of knowledgeable/professional presentations to customers - Excellent relationship building - Other duties as assigned Qualifications: Qualifications: - Proven ability to formulate and implement effective oncology sales skills and results - Knowledge of oncology disease states products - Excellent written and oral communication skills and strong interpersonal, organizational, analytical and business skills - Proven ability to create and innovate, build and expand business and work both independently as well as in teams - Ability to quickly assimilate complex information - Ability to succeed in a complex environment - Knowledge of reimbursement - Knowledge of territory Essential Functions: - Ability to drive - Clean driving record - Ability to lift 10 pounds - Ability to work occasional weekends Want to learn more about us? ... Read more »
Oncology Sales Specialist - Denver North
2012-02-07 10:19:17
Company Information: At Millennium: The Takeda Oncology Company; "We Aspire to Cure Cancer". Millennium is a leading biopharmaceutical company focused on oncology that combines the agility, ideals and camaraderie of a start-up with the resources of Japan's largest pharmaceutical company. The result is a creative, entrepreneurial environment where quality science and making a difference in patients' lives are the priorities. Here, employees who share a drive and commitment to innovation for the benefit of oncology patients find their ideas, experience and contributions are valued and rewarded. Millennium offers great benefits, a friendly and respectful atmosphere, and a culture that promotes flexibility between work and life and encourages employees to give back to their community. Position Summary: An Oncology Sales Specialist represents Millennium to formulate and implement the strategies that will result in the achievement of short and long term product and company objectives. Duties and Responsibilities: The Sales Specialist will analyze the market and initiate action to be recognized by customers, peers and managers as having expert knowledge of customers, oncology, VELCADEo and other Millennium products and competitive products in the oncology field. Requiring use of discretion and independent judgment, responsibilities include, but are not limited to: - Formulate and implement effective marketing strategies to achieve all assigned sales and company goals - Development and implementation of territorial business plans - Development of budget and financial management of assigned territory - Development of strategies to make excellent use of marketing materials and programs - Initiation of activities resulting in expanded business opportunities for Millennium - Formulation of knowledgeable/professional presentation to customers - Excellent relationship building - Other duties as assigned Qualifications: Qualifications: - Strong and proactive desire to collaborate and business plan with internal partners is a must. - Proven ability to formulate and implement effective oncology sales skills and results - Knowledge of oncology disease states products - Excellent written and oral communication skills and strong interpersonal, organizational, analytical and business skills - Proven ability to create and innovate, build and expand business and work both independently as well as in teams - Ability to quickly assimilate complex information - Ability to succeed in a complex environment - Knowledge of reimbursement - Knowledge of territory Essential Functions: - Ability to drive - Clean driving record - Ability to lift 10 pounds - Ability to work occasional weekends Want to learn more about us? ... Read more »
Manager II, GMA Program Management
2012-02-07 10:19:16
Company Information: At Millennium: The Takeda Oncology Company; "We Aspire to Cure Cancer". Millennium is a leading biopharmaceutical company focused on oncology that combines the agility, ideals and camaraderie of a start-up with the resources of Japan's largest pharmaceutical company. The result is a creative, entrepreneurial environment where quality science and making a difference in patients' lives are the priorities. Here, employees who share a drive and commitment to innovation for the benefit of oncology patients find their ideas, experience and contributions are valued and rewarded. Millennium offers great benefits, a friendly and respectful atmosphere, and a culture that promotes flexibility between work and life and encourages employees to give back to their community. Position Summary: Position Summary: Responsible for investigator-initiated studies (IIS) related process, and conducting process risk assessment and business analyses to guide program management and process improvement. Support users by performing IIS data analysis, generating data reports and providing training on the system. Provide support to all users of the system for the IIS program by coordinating with the Information Technology Department to resolve system issues and providing vendor management in a timely manner. Duties and Responsibilities: Duties and Responsibilities: . Provides appropriate process support for investigator-initiated study activities, as well as training, communication, and monitoring of processes to ensure execution in an effective and efficient manner . Systematically streamlines and improves the IIS program by analyzing and re-engineering the process as needed . Develops and implements an annual auditing plan for IIS activities in collaboration with applicable key stakeholders from all departments; analyzes results to reduce process inefficiencies, non-compliance and oversees implementation of identified CAPAs (Corrective and Preventative Actions) . Provides day-to-day support, advice and problem-solving expertise to applicable Medical, Global Medical Affairs and other departments to ensure efficiency in IIS processes . Supports IIS process training and monitors external environment and recommends improvements to IIS process based on industry best practices . Develops and maintains IIS related procedures specific to the various GMA groups i.e., SOP, Work Practices, Policies, Job Aides etc. . Creates and manages users in electronic database system for investigator-initiated studies (IIS) . Works with vendor and Millennium IT Department to ensure system is configured to optimally meet the needs of the business . Tests patches/release provided by Vendor before going live on production system . Facilitates the prioritization of user requirements/ defect fixing for the business Primary contact with vendor for support escalation, enhancement implementation request, patch (new release) installation coordination . Manages defects/enhancement list by collecting, tracking and prioritizing issues . Escalates top items to the vendor and communicates resolution back to the team . Understands user requirements, current functionality, for different roles within system. Helps translate those into system requirements to Vendor . Uses standard Millennium process for support request to vendor . Generates reports from system and analyzes IIS data as needed by various team members in Global Medical Affairs, Development and other departments . Implements system usability training programs for users. Training can be provided by the vendor or in- house function experts Qualifications: Basic Qualifications: . BS/MS or equivalent in engineering or computer science . Minimum 7+ years of prior process management experience . Minimum 2+ years of demonstrated experience in vendor management and resolution of IT system issues . Prior IIS experience, especially international IIS experience, desirable . Excellent communication, interpersonal and analytical skills required; must be adaptable and able to work well within a team and relate effectively with people at all levels of the organization . Proven problem-solving and project management skills . Broad knowledge of IT systems, processes, and controls . Ability to communicate effectively with technical and non-technical functions . Proven process analysis and re-engineering expertise . Demonstrated in-depth knowledge of systemWant to learn more about us? ... Read more »