Front End Java Web Developers with Active Clearance
2012-01-31 10:23:03
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for experienced Front End Java Web Developers with Active DoD Clearance JOB DESCRIPTION. CDI Government Services is searching for several Front End Java Web Developers for classified projects in the Cincinnati, OH area. Please Note: These positions require an Active High Level DOD clearance and due to ITAR regulations you must be a US citizen. Job Description: Developing Front End Web Applications using Java, PHP, in a Linux – SQL Server environment. Requirements: * Web application development using Java, PHP * Experience on a Linux platform * Experience with SQL Server. * Experience with GUI front-end design and development * B.S. Degree in Computer Science, Computer Engineering, or related field. CDI will conduct background checks and drug testing is required. We offer good compensation for these contract opportunities. Applicants should have active DOD Clearance at a minimum. Note: Due to ITAR compliance, this position requires U.S Citizenship. CDI Government Services is an EEO Employer TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! ... Read more »
UNIX/ AIX Administrator - NEEDED NOW!!
2012-01-31 10:23:03
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a UNIX/ AIX Administrator JOB DESCRIPTION - Design, configure, and support complex AIX & other Unix systems (HPUX/Linux) including high-availability and disaster recovery - Establish connectivity with AIX/Unix systems and SAN in a virtualized environment - Perform routine maintenance patch installation - Work with SAP BASIS administrators to optimize SAP system performance - Perform systems management functions and monitoring, performance analysis, workload balancing, and tuning. - Perform system troubleshooting, analysis, and problem resolution. - Create and monitor procedures for system backup, restore, recovery, and job scheduling. - Fully document all procedures and policies associated with AIX Administration. - Participate and support disaster recovery initiatives and change management standards and procedures. - Mentor and cross train team members in AIX system administration and support QUALIFICATIONS - Bachelor Degree, or equivalent combination of education and experience. - Significant (5+ years) AIX preferably 6.0+, or related experience, other Unix experience a plus - Technical expertise in Power platform (preferably Power7) - PowerHA and PowerVM - Experience designing and managing AIX in a load-balancing, high-availability configuration. - Experience managing a large, complex computer system. - Knowledge of or experience with supporting DB2 a plus. - Knowledge of or experience in SAP systems is a plus. - Knowledge of or experience in IBM XIV storage systems is a plus. - Knowledge of or experience in IBM xSeries Intel server administration is a plus. - Knowledge of information systems best practices for maintaining large corporate systems and 3-5 years experience with increasing level of responsibility. - Familiarity with formal IT governance frameworks such as CMMI maturity models, SOX general computer controls, and/or ITIL. - ITIL exposure is a plus. - Familiarity with formal IT development methodologies such as SAP ASAP and/or Rational Unified Process. - Ability to periodically work under a high-stress environment and perform isolation and determination work under extreme time constraints in emergency conditions. - Participate on call rotation for emergency issue resolution - Good analytical, problem solving and organizational skills. - Ability to operate independently or as part of a team. - Ability to establish and maintain effective working relationships. - Good oral and written communication skills. TAKE ACTION! Why wait another day? It is time to act! Apply NOW and join the CDI Team TODAY!!! CDI is an Equal Opportunity Employer ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Supports the Private Banker and interacts directly with the client to meet their basic banking needs. Builds effective relationships with Private Banking team to enhance the client experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Works under the guidance of the Private Banker, WMA, and other specialists to ensure the Private Banking client experience is delivered. * In conjunction with the Private Banker and/or WMA, ensures service standards and metrics are met based on client banking needs. * Takes ownership for resolving client banking issues and notifies Private Banker of status /resolution; can handle more complex issues. * Assists Private Bankers in the administration of their client relationships. * May often act as a primary point of contact for the administrative needs of our Private Banking clients. * Identifies opportunities and cross-sells basic banking products and services to their assigned clients. * Participates in the Life360 Process as requested. * Delivers high level of service while maintaining bank integrity, and abiding by both corporate and industry regulations. * Follows documented banking procedures. * Effectively works with internal business partners (e.g., call center, funding desk, consumer underwriting, etc.). * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
CSR - Part Time Teller - Beckett Ridge Bank Mart
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2012-01-31 10:23:03
Web Architect Tallmadge OH 90k Relo Available {SRWAjls}We are in need of a Web Architect in Tallmadge, OH. The salary is 90k and relocation is available. Our Client Company started from humble beginnings and grew into the world's largest mail order automotive performance equipment company. Web Architect Summary: Administers and supports the technical architecture of Web sites, servers, and applications by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES:- Administration of Web Servers, their configuration and software updates.- Administration of Web database servers, replication and their configuration and software updates.- Administration of Search and Image servers, their configuration and software updates.- Monitor performance and reliability of the Web servers and Database servers.- Responsible for maintaining Web performance, scalability, security and vulnerability.- Administration of domain names and SSL certificates for all web sites.- Participate with web design and development staff on Web site development needs.- Works on a team to determine new web technologies to utilize, such as browsers, languages, and plug-ins, based on company's needs.- Conceptualizes long-term needs of Web development, and plans and manages related projects.- Makes suggestions on creating Web-based technical standards for specific Web sites and the company as a whole.- Assists Marketing with Web statistics and analyzes data to improve Web sites.- Assists in the monitoring of Web usage for abuse.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university in Computer Science or MIS; three to four years Web administration experience and/or training; or equivalent combination of education and experience. Must possess knowledge of the following: Windows Operating systems; IIS; Proxy; Mail; General programming principles; ASP; .Net framework and development suite; JavaScript; ODBC; ADO.Net; SQL; HTML; Cascading Style Sheets (CSS); XML; Current Internet browsers such as Internet Explorer and FireFox;LANGUAGE SKILLS Ability to read, analyze, and interpret technical journals. Ability to respond to common inquiries or complaints from customers and analyze data to improve the Web Site. Ability to effectively present information to management and employees.REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.Interested and Qualified or do you know someone that might be?MUST address the above qualifications in your resume.MUST be US citizen or Green Card Holder.To apply, please click on the following link and email your updated resume, indicating position of interest to jsackrider@rcirs.com -- with code SRWAjls and job description in the subject line. ... Read more »
2012-01-31 10:23:03
Works under the direction of the Director, Corporate Marketing and in collaboration with the Executive Vice President, Product Development, Business Development units and Corporate leadership. Provides business and market intelligence through research and analysis of industry trends, legislation impacts, competition and acquisition due diligence. Provides research to support the development and market launch of compelling products and services. Assists with the development and implementation of corporate branding, inbound marketing and social media. ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Develops new merchant processing business for Fifth Third Processing Solution's Merchant Services group with specific calling efforts directed toward merchants with annual processing volume up to @ $30 million. Quantifiable goal in the range of $130,000 - $185,000 in annualized net revenue. Partners with key team members within the Affiliate to help drive new business for FTPS and the Bank. Will be given specific goals for obtaining revenue through direct sales of new merchant processing relationships. ESSENTIAL DUTIES & RESPONSIBILITIES: * Develop and execute a strategy for selling FTPS and other Fifth Third Bank products and services to merchants in the assigned market and ensure all contracts are properly executed. * Identify new prospects and revenue opportunities for FTPS services using Financial Center referrals, lead lists generated for assigned market, referrals from current merchants, and self-sourcing. Ensure LOB partners are included in the opportunity for new business as appropriate. * Establish relationships with key internal business partners (e.g. Retail, Business Banking, Commercial, etc.) and provide them with an overview of FTPS including our key differentiators, current partners, support options, cross-sell abilities, and partnership needs. * Develop an in-depth expertise of FTPS products, value added services, and pricing models. Consult with merchant to understand current business model and recommend additional FTPS and Fifth Third Bank products and services to compliment their business. * Utilize available resources (including Conversion Technical Support and Tele-Installations) to ensure the merchant is properly set-up on our system, processing transactions, and is initially billed according to their FTPS agreement. * Respond promptly to prospect inquiries and requests and prepare proposals, letters, and presentations to merchant prospects as needed that address the merchant's business needs and positions Fifth Third and FTPS as leaders in the industry. * Provide Merchant Affiliate Sales Manager with regular status reports, both written and verbal, regarding prospect status, revenue and deal count achievement, partnership successes with various LOB partners, and campaign successes. Provides proper communication to Conversion and Relationship Management Teams on opportunities that need to be assigned or supported. * Utilize Performance Management System to provide feedback to Merchant Affiliate Sales Manager on financial and non-financial results. * Utilize Sales Force Automation (SFA) for all leads and prospective opportunities for pipeline, status tracking, and lead list opportunities. * Maintain an awareness of competitors' products and pricing, including new trends and developments in the industry. * Act as a mentor to sales representatives(s) with less experience or in new markets. SUPERVISORY RESPONSIBILITIES: None ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Develops new business for the Financial Institutions (''FI'') sales group. Contacts prospective financial institutions for FI processing services. ESSENTIAL DUTIES & RESPONSIBILITIES: * Establishes new service relationships through fully executed services agreements and contracts. * Develops an in-depth expertise of FI products and pricing. * Develops and executes strategy for selling FI and other Fifth Third Bank services to assigned prospects. Identify new prospects and revenue opportunities for FI services. Develops a prospect list and continually calls on prospects. * Writes proposals and letters to prospects that confirm dialogue, clarify issues, and document resolutions. * Educates prospects on FI advantages. Evaluates prospect's strategic plan to ensure FI remains an integral part of their processing environment. * Identifies prospect issues and problems then notifies FI management. * Responds promptly to prospect inquiries and requests, coordinates activities of appropriate FTPS personnel to address prospect issues. * Provides FI management with regular status reports, both written and verbal, regarding prospect status. Completes a call report for each prospect meeting. Provides a thorough written document to FI conversion and relationship management groups detailing any new relationship generated by the sales representative. * Makes recommendations to FI management team regarding FI services and pricing. * Maintains an awareness of competitors' products and pricing, including new trends and developments in the industry. * May act as a mentor to sales representatives(s) with less experience. * Participates in operational and tactical activities of FTPS' FI processing business. SUPERVISORY RESPONSIBILITIES: None ... Read more »
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
FT Customer Service Representative Dublin Avery
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
FT Customer Service Representative Sunbury BankMar
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Retail Personal Banker - Cross-Sell Schrock Rd.
2012-01-31 10:23:03
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None. ... Read more »
PT Customer Service Representative- Blacklick
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Territory Sales Representative
2012-01-31 10:23:03
Territory Sales Rep Work in Sales for a recognized brand and industry leader that offers best in class product and sales training that will put you on the road to success! Culligan International Company is one of the world's most recognized leaders in water quality solutions. We are seeking highly motivated Sales Representatives to sell our well known, high quality products in homes. The primary responsibilities for this position are to analyze customers? water composition, design water treatment solutions, make sales presentations, and build solid, long lasting relationships within customers? homes in your assigned territory. In addition to generating your own leads, you will be given company leads and marketing support to help build your territory. Requirements: - A minimum of one year sales experience - Possess a skill set as a successful hunter, closer and marketer - Ability to generate leads and build a territory - Self starter who enjoys solving complex problems - Excellent interpersonal, communication and problem solving skills - Excellent customer service skills – - High school diploma/GED required, bachelors degree preferred - Ability to work a flexible schedule (nights and weekends) - A valid drivers license and your own transportation You will receive formal training to prepare you for a successful career in sales with potential career advancement opportunities! Compensation & Benefits Base pay of $20,000 plus commission and expense incentive opportunities. Potential earning opportunity $50K-100K+!! Employees of Culligan receive a competitive benefits package and exclusive privileges, including: -- Medical -- Dental -- Vision -- 401(K) -- Product Discounts Culligan International Company, headquartered in Rosemont, Illinois, has over 70 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest ?Best Buy? rating, plus the famous iconic ?Hey Culligan Man? tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability. Culligan International Company is an Equal Opportunity Employer. Culligan invites you to visit our website at www.culligan.com. ATTENTION RECRUITERS AND STAFFING AGENCIES - "WE ARE NOT USING OUTSIDE SERVICES FOR THIS JOB OPENING. PLEASE DO NOT CONTACT CULLIGAN " ... Read more »
FT Customer Service Representative OSU CAMPUS
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
IT Leadership Program-Full Time
2012-01-31 10:23:03
GENERAL FUNCTION: Applies technical skills and expertise to business and/or technical projects of a low to moderate level of complexity. Implements projects that provide Information Technology services to users and/or customers. DUTIES & RESPONSIBILITIES: 1. Will rotate through three projects over a 25 month period within the IT department. Rotations will be in three of the following areas: Technology Risk Management Services, Enterprise Applications, Chief Technology Officer, Wholesale Applications, Retail Applications, and Investment Operations and Technology. 2. Plays a key role as an individual contributor on projects. 3. Completes work assignments in conjunction with more senior staff members. 4. Works as part of a team with user and/or customer staff to determine project requirements, goals, implementation schedules, etc. 5. Works to increase knowledge of the industry and the applications processed by Fifth Third Bank through all available channels, including CBT & class room training, as well as reading trade publications SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
Customer Service Representative
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »
CSR - Part Time Teller - Elliott Drive
2012-01-31 10:23:03
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A ... Read more »